SOCIAL SERVICES SUPERVISOR

McLeod County, MN•Glencoe Township, MN

21h•Hybrid

About The Position

The Supervisor – Child Protection Services/Child Welfare (CPS/CW) provides supervision to social workers responsible for child protection intake and screening of maltreatment reports, child protection investigations, child protection family assessments and family assessment case management for concrete services, child welfare assessments, Parent Support Outreach Program assessment and services, Child Family Foster Care Licensing, Family Child Care Licensing and shared duties with co-CP supervisor regarding truancy intervention.

Requirements

Ability to effectively communicate with people, deal with unusual situations, and handle stress.
Knowledge of social service functions, procedures, and structures.
Knowledge of administrative techniques.
Excellent written and oral communication skills.
Knowledge of computer reports and grant writing.
Proficient in Microsoft Word and Excel.
Knowledge of laws, rules, regulations and guidelines pertaining to social service programs such as child foster care and family child care licensing, child protection investigations, family assessment response to child protection concerns, parent support outreach program requirements and the Indian Child Welfare Act.
Knowledge of indications of mental health, chemical health, abuse and child development.
Knowledge of federal, state and local laws and regulations pertaining to data privacy and collections methods.
Knowledge of investigative and information collection techniques and procedures.
Knowledge of the legal process, rules of evidence and court procedures related to child protection and delinquency hearings.
Ability to plan and coordinate workflow for maximum efficiency and effectiveness.
Ability to motivate staff, stimulate professional growth and evaluate staff performance.
Ability to develop and maintain effective working relationships with staff, other professionals and the general public.
Ability to maintain effective working relationships with individuals from all cultural, occupational and socioeconomic backgrounds.
Ability to demonstrate tact, courtesy, and a positive approach in communication and interaction with other agencies, organizations, and the general public.
Ability to resolve problems according to agency procedures with a minimum of supervision.
Ability to demonstrate a constructive approach to managing and leading change.
Ability to analyze and interpret information, laws and federal and state policies.
Knowledge of the principles and practices of public administration, organization theory and participatory management practices.
Ability to develop and implement policies and procedures for a work unit.
Ability to identify training needs and design and implement training programs for employees.
Knowledge of human behavior and effective supervisory techniques.
Skill in applying supervisory principles in directing a unit.
Ability to effectively manage multiple priorities at the same time.
Bachelor’s degree from an accredited college/university in social work or a closely related field; or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
At least six years of work experience as a social worker.
Valid Minnesota driver’s license with proof of insurance.

Responsibilities

Assign cases to staff and monitor appropriate distribution of workload.
Provide emergency and back-up staff coverage.
Meet monthly with each staff person for the purpose of providing both clinical and programmatic supervision and feedback.
Formally evaluate each staff person annually in a written manner (using prescribed forms).
Provide formal orientation and training of new staff persons.
Develop staff development and training plans for all staff and evaluate annually.
Document all training opportunities provided to staff.
Consult with staff on intakes and cases as needed.
Conduct weekly staff meetings for the purpose of:
Monitor staff compliance with rules affecting their caseload.
Ensure staff compliance with policies and procedures of the office.
Ensure staff enters time reporting in a timely manner.
Provide recommendations to the Director on policies, procedures, or guidelines designed to improve the overall functioning of the Agency.
Utilize grants and state allocations to provide funding for County programs to maximize federal, state and other participation and minimize the effect on local taxes.
Manage programs to maximize reimbursements. For example, Medical Assistance (MA) reimbursement for child welfare targeted case management and children’s mental health assessments.
Negotiate contracts with vendors and monitor for compliance.
Ensure proper utilization of the computer system(s) as used for social service purposes (Social Service Information System, etc.).
Assist Director with hiring, discipline, and termination of social service staff as necessary.
Assist the Director in preparing the annual budget pertaining to the programs and services of this unit.
Participate on the agency’s management team. Attend weekly meetings of same.
Attend monthly Welfare and Social Service Committee meetings and report on social service matters.
Represent the Agency at various meetings and committees as requested.
Do public speaking as requested by community groups.
Serve on community boards and committees when requested by the Director.
Represent the Director in his/her absence.
Perform job related duties as assigned or apparent.