SOCIAL SERVICES SUPERVISOR/EXPERT

State of ArkansasJacksonville, AR
18h

About The Position

The Social Services Supervisor/Expert is responsible for overseeing social service programs, ensuring compliance with state and federal policies, and providing guidance to staff. This role involves strategic planning, program evaluation, and supervision of case management to improve service delivery and client outcomes. The Supervisor/Expert serves as a subject-matter authority in social work practices, policy development, and stakeholder engagement.Primary ResponsibilitiesThe assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts.

Requirements

  • Minimum of four years of work experience in human services programs or public service work, including one year in a supervisory or leadership capacity.
  • Required to have a background check and child/adult maltreatment registry check.

Nice To Haves

  • Applicants must possess a bachelor’s degree from an accredited institution. In lieu of a degree, relevant professional experience may be substituted.

Responsibilities

  • Supervise staff, assign referrals, close referrals, meet with staff to ensure they are following all plans, policies, and procedures related to child safety.
  • Ensure adequate services are provided to families.
  • Conference safety assessment, foster care removals, and TDM meetings.
  • Review affidavits for 30 day/ 72 hour holds petitions and attend court hearings when necessary.
  • Review history to ensure staff are assessing and making proper recommendations.
  • Review narratives for accuracy and safety of children.
  • Participate in TDM meetings, Forensic Interviews, and TCAR exams when necessary.
  • Collaborate with other DCFS units, stakeholders, and community providers to ensure child safety.
  • Supervise, mentor, and evaluate social services staff.
  • Develop and implement policy and program initiatives to improve service delivery.
  • Conduct program audits and quality assurance to ensure compliance.
  • Provide expertise in crisis intervention, case management, and legal compliance.
  • Coordinate with government agencies, community organizations, and advocacy groups.
  • Lead statewide social services initiatives and high-priority programs.
  • Oversee compliance with federal, state, and agency regulations.
  • Provide technical expertise in crisis management, program development, and inter-agency collaboration.

Benefits

  • working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more.
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