SOCIAL SERVICES SPECIALIST

State of Arkansas • Jonesboro, AR

3d

About The Position

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

Requirements

• Minimum of two years of work experience in human services programs or public service.
• Required to have a background check and child/adult maltreatment registry check.
• Knowledge of crisis intervention and de-escalation techniques
• Knowledge of Arkansas social service laws, policies, and regulations
• Ability to analyze client needs and create action plans
• Understanding of behavioral health and protective services

Nice To Haves

• Experience in data entry and Children’s Reporting Information System (CHRIS) and Microsoft Office, Word, Outlook and Excel is preferred.
• Experience in assessing safety and completing child welfare investigations and/or monitoring in-home cases and/or foster care cases preferred.
• Ability and experience in scheduling and addressing medium to large groups and engaging in community stakeholders is also preferred.

Responsibilities

• Assess client eligibility and provide individualized case management.
• Develop service plans tailored to client needs.
• Conduct home visits, interviews, and risk assessments.
• Maintain detailed case records and documentation.
• Advocate for clients in legal, medical, and housing matters.

Benefits

• pension
• maternity leave
• paid state holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees