SOCIAL SERVICES SPECIALIST

State of Arkansas

About The Position

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. They care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe, acting as the safety net for the most vulnerable Arkansans. Working at DHS makes a difference, whether answering phones, taking applications, protecting children, or helping care for residents or patients. The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

Requirements

  • Knowledge of crisis intervention and de-escalation techniques
  • Knowledge of Arkansas social service laws, policies, and regulations
  • Ability to analyze client needs and create action plans
  • Understanding of behavioral health and protective services
  • Minimum of two years of work experience in human services programs or public service.
  • Required to have a background check and child/adult maltreatment registry check.

Responsibilities

  • Assess client eligibility and provide individualized case management.
  • Develop service plans tailored to client needs.
  • Conduct home visits, interviews, and risk assessments.
  • Maintain detailed case records and documentation.
  • Advocate for clients in legal, medical, and housing matters.

Benefits

  • a pension
  • maternity leave
  • paid state holidays
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