Social Services Program Manager (4976)

THE SALVATION ARMY•Raleigh, NC

10d

About The Position

This position is responsible for: Plans, directs, coordinates, and monitors the day-to-day operations of the Project FIGHT (anti-human trafficking) program.

Requirements

Bachelor's degree from an accredited college or university in Social Work, Psychology, or a related field is required, and three years progressively responsible experience administering and developing social service programs, with one year supervisory experience.
Or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Valid State Driver’s License
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language effectively.
Ability to communicate clearly and effectively both orally and in writing.
Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time.
Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
Work is performed in a day shelter environment where there may be exposure to physical health risks and unsanitary conditions.
Work involves driving a vehicle to off-site meetings and home visits where there may be physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Responsibilities

Develops, implements, and evaluates program operations and services.
Supervises all program staff including scheduling, reporting and appropriate record keeping; ensures appropriate training and development of staff.
Ensures work is in compliance with established policies and procedures as well as local, state, and federal regulations.
Interprets and enforces policies and procedures in program; assists in program audits and develops/communicates procedural changes necessary to make corrective action to ensure compliance with changing program requirements.
Develops and designates customized training related to human trafficking and the FIGHT program.
Develop and maintain community and professional networks, as well as building and strengthening the network of partnerships and efforts.
Works closely with the development department to market Porject FIGHT and support organizational fund raising for the department.
Participates in regular on-call rotation for new cases or referrals.
Carries a limited case load of clients, as needed, that connects clients to resources, provides needed services and case management plan.