Social Services & Food Shelf Coordinator

The Salvation Army USA Central Territory•Burnsville, MN

7d•$21 - $24•Onsite

About The Position

The Salvation Army Northern Division Dakota, Scott, & Carver Counties 360 Life Center located in Burnsville, MN is committed to “Doing the Most Good” by providing holistic, person-centered services to individuals and families. In addition to pastoral care, services include support with food, clothing, utilities, rent, securing housing, and both short- and long-term case management, as well as connections to community partners. The Social Services & Food Shelf Coordinator oversees daily food pantry operations and provides comprehensive case management, primarily through the Pathway of Hope (POH) initiative. POH offers targeted, person-centered support to help participants overcome barriers, break the cycle of crisis, and achieve long-term stability. This role includes developing individualized service plans, maintaining accurate records, and fostering participant progress. The Coordinator also collaborates with staff and volunteers, engages with the community, and assists with seasonal and outreach events.

Requirements

Associate degree in a relevant field preferred; a combination of education and experience may be considered in lieu of a degree.
If the degree is in social work, state board licensure is required.
Prior experience in social services is required.
Must successfully pass all required background checks.
A valid driver’s license and acceptable driving record (MVR) are required.
Strong interpersonal and communication skills.
Excellent organizational skills with attention to detail.
Ability to maintain confidentiality with integrity and professionalism.
Demonstrate honesty, diligence, and a strong work ethic.
Proficient in Microsoft Office, databases, and general PC use.

Nice To Haves

Experience with long-term case management is preferred.

Responsibilities

Oversee food shelf operations, including processing and distributing food donations and purchases, while ensuring compliance with cleanliness, health department, and food bank standards.
Provide strength-based, person-centered case management using a holistic approach.
Develop individualized service plans, monitor progress, and support participants—including those enrolled in Pathway of Hope (POH)—in achieving self-sufficiency goals.
Maintain accurate and up-to-date case files and database records.
Ensure timely documentation of case notes, assessments, and participant progress.
Recruit eligible participants for POH and other social services programs.
Support and promote The Salvation Army’s mission and POH goals through internal collaboration and participation in community activities.
Help organize food drives, manage donations, and coordinate the distribution of commodities.
Assist with planning and implementing seasonal and special events, including food drives.
Provide guidance, training, and supervision to volunteers in the food shelf.
Local travel using agency vehicle to attend participant and community meetings in support of the mission.