Social Services Case Worker

The Salvation Army•Newark, NJ

20d

About The Position

To provide case management for the Newark Area Services social service programs under the direction of the ADA with professional supervision provided by Divisional Headquarters Human Services Staff when requested. The social services case worker will be able to identify the needs of the clients served, provide community resources and referrals, and provide outreach within the community at large to build a network

Requirements

Bachelor’s Degree Preferred in Social Work, Psychology, Counseling or Human Services related field from an accredited institution.
Possess organizational skills.
Knowledgeable of County and community resources.
Strong interpersonal skills and ability to work as part of a team.
Excellent written and verbal communication skills, ability to establish rapport.
Ability to maintain confidentiality of interactions with clients and fellow employees.
Awareness and sensitivity to cultural and socioeconomic characteristics of populations served.
Proficiency in Microsoft Office programs, including but not limited to Word, Excel, & Outlook.
NJ Driver’s License with a clean driving record.
Must understand and appreciate the mission of The Salvation Army.

Nice To Haves

Bilingual in English and Spanish, desired, but not required.

Responsibilities

Performing intakes, interviews, and assessments of clients’ needs and performing follow up case management with households for other supportive programs available if needed beyond emergency assistance.
Identifying and interacting with case management clients; providing comprehensive case management including but not limited to assessment of client needs, developing a plan of action utilizing a strengths based approach, and identifying internal and external programs that would support their pathway to self-sufficiency.
Screen and process emergency assistance (rental, utility, etc.), as funds are available and within contract guidelines
Completing home visits as needed for various program requirements.
Coordinating services with partner agencies to ensure a holistic service approach for all clients.
Establishing and strengthening solid community collaborations with outside agencies, and serving as a client advocate, enhancing a collaborative relationship to maximize client’s ability to make informed decisions.
Supporting the Pathway of Hope Initiative by referring eligible families with children under 18 who are living in generational/chronic poverty to POH Case Managers within NAS
Ensuring the accuracy and timely submission of records and reports in applicable databases for all community programs and funding sources as requested by the NAS Leadership.
Maintaining accurate, confidential and updated case records in accordance with The Salvation Army record keeping policies and procedures.
Arranging workshops, lectures and training to clients, families, employees and community groups as needed.
Representing the Salvation Army at community meetings as assigned and providing feedback and information helpful to the operation and service delivery of the Corps.
Assist with special events planning, seasonal assistance, and implementation, i.e. Angel tree Program, Summer Camp, etc.
Attend and participate in regular staff meetings/ trainings and individual supervision meetings as required.
Uphold the standards and principles of The Salvation Army’s mission and ministry
Other duties as assigned that fall in the range and scope of this position not herein listed.