SOCIAL SERVICES ASSISTANT

State of ArkansasFordyce, AR

About The Position

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. They care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe, acting as the safety net for the most vulnerable Arkansans. Working at DHS makes a difference, whether answering phones, taking applications, protecting children, or helping care for residents or patients. The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.

Requirements

  • Strong organizational and administrative abilities.
  • Excellent customer service and communication skills.
  • Ability to handle sensitive information with confidentiality.
  • Minimum of six months of work experience in human services programs or public service.
  • Required to have a background check and child/adult maltreatment registry check.

Responsibilities

  • Assist in client intake and service referrals.
  • Provide basic counseling and resource navigation.
  • Maintain accurate records and case documentation.
  • Support community outreach and public education initiatives.
  • Coordinate scheduling and follow-ups for client services.

Benefits

  • a pension
  • maternity leave
  • paid state holidays
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