SOCIAL SERVICES ASSISTANT

State of Arkansas•Hot Springs, AR

About The Position

The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.

Requirements

Minimum of six months of work experience in human services programs or public service.
Required to have a background check and child/adult maltreatment registry check.
Strong organizational and administrative abilities.
Excellent customer service and communication skills.
Ability to handle sensitive information with confidentiality.

Nice To Haves

Formal education of a high school diploma.
Experience in working with children and/or families, some experience with community engagement or community resources.
Public speaking and computer experience preferred.
Organizational skills are a must.

Responsibilities

Teaches and demonstrates living skills to clients, such as budgeting, cooking, menu planning, housekeeping, and child care.
Transports clients and/or family members for medical, dental, educational, and counseling appointments.
Aids clients in locating resources by contacting organizations or agencies for assistance.
Assists with developing and monitoring behavior plans, parenting/anger management classes, and maintaining narratives detailing action taken on behalf of the client/family.
Teaching employment skills to clients by providing materials and tools, monitoring work assignments, and providing direct assistance when needed.
Attends staff and mandatory training.
Schedules, monitors, and documents family visits.
Performs clerical duties, such as answering the telephone, routing calls, receiving referrals for clients, typing documents, filing, and handling mail.
Performs other duties as assigned.