Social Services Assistant

Gulf Coast Village•Orchard City, CO

8d•$23 - $25

About The Position

Come join our awesome team as a Social Work Case Manager with Senior CommUnity Care of Colorado in Eckert . We offer great benefits and a great work environment! Senior CommUnity Care of Colorado PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare subsidiary of the Volunteers of America parent organization. The Social Work Case Manager will support the Social Work Department in the care and treatment of participants and to maintain the highest physical, mental and psycho-social well-being of each participant. To serve as a liaison to community agencies on behalf of Senior CommUnity Care PACE. To support participants with access to community resources for services provided outside of the PACE program, such as housing, food assistance, utility assistance, legal aide, etc. Upholds the values and mission of Volunteers of America National Services to peers and the public. Senior Community Care of Colorado (SCCCO) is a PACE Program (Program of All-Inclusive Care of the Elderly) serving older adults in Montrose and Delta Counties. Our team offers wrap-around care services to meet the unique needs of each of our participants and support them to remain living independently in their homes and communities. Our approach to care is based on our respect for the human spirit and the belief that the right to dignity doesn't diminish with age. Compassion, empathy, personal attention are at the core of how we serve each and every program participant. Unlike other settings, getting to know our participants and building meaningful relationships are key to our success. We want our staff to love their job and offer flexible work schedules and a comprehensive benefits package that support a healthy and active work-life balance. SCCCO is Great Place to Work-Certified 7 years in a row! At VOANS , we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Requirements

High school diploma or equivalent education required; bachelor's degree in social work or related degree in social sciences preferred.
Minimum of one year experience with older adults.
Experience and knowledge of community resources available to older adults in respective community.
Knowledge of long-term health care and public health settings and familiarity with Federal and State regulations and requirements for long-term care.
Ability to read, speak and write fluently in English.
Excellent interpersonal communication and phone skills; ability to prepare written assessments and correspondence; ability to read and interpret rules and regulations.
Must demonstrate ability to work with a diverse team and flourish in a flexible work environment.
Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals; ability to comprehend and execute simple statistical functions to create standard graphs and tables.
Ability and willingness to work in various locations, for planned activities or special events, family meetings and conferences.
Negotiation skills and ability to carry on several levels of reasoning at once during problem solving sessions; ability to think quickly and to write complex written arguments.
Ability to work with participants of varying levels of responsiveness.
Familiarity with word processing, data processing and computer entry skills to match existing clinical management software at facility.
Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
Ability to perform several job functions at once.

Nice To Haves

Bilingual preferred.

Responsibilities

Receives referrals from Social Workers or other PACE Interdisciplinary Team (IDT) members when participant resource needs are identified.
Meets with participants, families, IDT and other community members to coordinate referrals for participants to access resources in the community.
Assists participants with completing paperwork and gathering necessary documents to complete resource applications.
Implements case management or other Social Work interventions as assessed and delegated by Master's Level Social Worker (MSW).
Works in tandem with MSW to ensure interventions are provided within scope of practice and to meet the psychosocial needs of the PACE participants.
May assist the Center Director or Social Worker with coordinating invitation of Participants, Families and/or IDT members for Participant Care Conferences.
May assist IDT with review of partnership agreement and to ensure participant agreement with PACE Care Plan.
Will ensure Annual Packet is completed with each participant on an annual basis.
Initiates reporting and documentation in the medical record.
Maintains accurate and appropriate social service documentation in the electronic medical record.
Prepares written summaries of conferences and meetings as necessary.
Develops and promotes the department through marketing efforts throughout the professional and social community.
Maintains a current Community Resource and Advocacy Agency File.
Visits referral agencies to share information about PACE and how SW Assistant may support participants with referrals.
Gathers information from referral agencies to understand how referrals are made and any supportive documents necessary for participants to qualify for services from referral agencies.
Provides community resource information to participants and families relating to housing, food assistance, utility assistance, legal aide and other social or behavioral health resources as indicated.
Serves on committees as required by Center Director or Executive Director.
Advises the Center Director and/or Social Workers of problems or concerns of participants or their family members; provides resources or referrals as requested.
Keeps IDT apprised of any significant changes to the participants' health or condition that may affect ability to live safely in the community.
Works with Social Services Department, QA and Compliance to assist development of statistics for operation of department.
Assists with education to participants, families, staff, etc. on topics such as bill of rights, feedback and appeals process.
Assist with and coordinates information and referral for participants which may involve completions of forms and applications.
Attends required in-services and completes assigned online modules.
Performs other duties or special assignments as directed by the Center Director.
Maintains accurate and appropriate social service documentation in the electronic medical record.
Prepares written summaries of conferences and meetings as necessary.
Maintains a current Community Resource and Advocacy Agency File.
Visits referral agencies to share information about PACE and how SW Assistant may support participants with referrals.
Gathers information from referral agencies to understand how referrals are made and any supportive documents necessary for participants to qualify for services from referral agencies.
Provides community resource information to participants and families relating to housing, food assistance, utility assistance, legal aide and other social or behavioral health resources as indicated.