Social Service Supervisor - Webster II Residence

The Doe Fund Inc • New York, NY

4h

About The Position

Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent, affordable, and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $73 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs.

We are seeking a Social Service Supervisor for The Doe Fund's newest permanent supportive housing for homeless individuals living with a serious mental illness and/or history of substance use. The housing program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 109-unit residence will provide housing for 39 individuals referred by the NYC Human Resources Administration (HRA), and the remaining 70 units will be apartments for moderate-income households.

The Social Service Supervisor will provide clinical and administrative supervision to members of the Clinical team. The successful candidate will have strong clinical and supervisory skills along with experience working with individuals diagnosed with co-occurring disorders and/or trauma, as well as relevant New York City and State agencies and funding sources.

We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more.

Requirements

• A Master’s degree in Psychology, Mental Health Counseling, Social Work, or a relevant field. LMSW or LMHC preferred.
• At least 5 years of experience working with homeless individuals diagnosed with serious mental illness and/or substance abuse disorder and/or in trauma settings
• Expertise in Evidence-Based Practice, including Critical Time Intervention, Motivational Interviewing, and Harm Reduction techniques
• Strong leadership skills, including outstanding organizational and time management skills
• Demonstrated ability to inspire and motivate staff and residents
• Sensitivity to community issues and needs
• Outstanding interpersonal and communication skills, both oral and written
• Strong ethical standards, confidentiality,y and personal integrity
• Computer proficiency (i.e., email, Microsoft Word, Excel, and PowerPoint)

Responsibilities

• Assist the Program Director with the day-to-day operations of the supportive housing program
• Conduct regular supervision (individual and group) with the members of the clinical team and maintain an accurate record of each supervisory meeting
• Review housing applications from the CAPS system and set up interviews for prospective residents
• Maintain a small caseload of individuals diagnosed with serious mental illness and/or substance use disorder and provide supportive case management services to them
• Assist Program Director with completion of reports
• Conduct regular chart audits to ensure compliance with the standards of The Doe Fund and DOHMH
• Monitor and review resident Service Plans and ensure that other charting documents are recorded in an appropriate and timely manner
• Co-facilitate team meetings and case conferences
• Maintain a directory of resources on substance abuse, mental health treatment, and services for veterans
• Collaborate with all departments as it relates to the residents; assist in coordinating care and referrals with community agencies and hospitals
• Assist with the development of quality assurance guidelines and procedures for the Clinical team
• Responsible for the performance appraisals of Clinical staff
• Attend all administrative meetings in the absence of the Program Director
• Responsible for program oversight in the absence of the Program Director
• Other duties as assigned

Benefits

• medical and dental coverage
• paid retirement plan participation
• paid sick, personal, and vacation time
• paid holidays
• discounted gym memberships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees