Social Service Director

ROCKY MOUNTAIN CARE GROUP•Logan, UT

About The Position

Social Services Director Job Description Department Social Services Reports to Administrator Reporting to this position Social Worker, Social Services Assistant, Social Services Designee Job Classification Department Manager Position Purpose Plans, organizes, supervises and directs all administrative and operational activities of the Social Services Department in accordance with current federal, state, and local standards, guidelines and regulations, and the facility’s established policies and procedures. Required Qualifications All facilities must provide medically-related social services to residents. Any facility with more than 120 beds must employ a qualified social worker on a full-time basis. The social services department must be directed by a social worker who has: A degree in social work or another human services field to include, but not limited to, sociology, gerontology, special education, rehabilitation counseling, or psychology; or One year of supervised social work experience in a health care setting working directly with individuals is preferred.

Requirements

All facilities must provide medically-related social services to residents.
Any facility with more than 120 beds must employ a qualified social worker on a full-time basis.
A degree in social work or another human services field to include, but not limited to, sociology, gerontology, special education, rehabilitation counseling, or psychology; or One year of supervised social work experience in a health care setting working directly with individuals is preferred.
Ability to read, write, speak and understand the English language.
Must be a supportive team member, contribute to and be an example of team work.
Ability to make independent decisions when circumstances warrant such action.
Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
Must have patience, tact, and willingness to deal with difficult residents, family and staff.
Must be able to relay information concerning a resident’s condition.
Must not pose a threat to the health and safety of other individuals in the workplace.
Must be able to move intermittently throughout the workday.
Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.
Ability to work beyond normal working hours and on weekends and holidays when necessary.
Ability to assist in evacuation of residents during emergency situations.
Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.
Effective verbal and written communication skills and ability to exercise judgement.
Ability to maintain composure in stressful situations.
Resourcefulness.
Strong leadership skills.
Positive attitude.
Ability to coordinate and conduct meetings, set and achieve goals.
Ability to be organized and efficient.
Basic computer skills.
CPR licensed and trained in first aid.

Responsibilities

Overseeing the development, implementation, supervision and ongoing evaluation of the Social Services Department designed to meet and assist residents in attaining or maintaining their highest practicable well-being.
Identifying the need for medically-related social services and ensuring that these services are provided in accordance with State and Federal regulations.
Complete and/or direct/delegate the completion of the social services component of the comprehensive assessment.
Contribute to and/or direct/delegate contribution of social services goals and approaches to the comprehensive care plan.
Directing the Social Services department includes overseeing preadmission services for inbound residents, to include participation in interdisciplinary evaluation of residents needs for institutional care and completion of the PASARR Level I.
Facilitate residents’ safe transition back into the community through interdisciplinary discharge planning and arrangement of community based services and follow-up care.
Assist residents and their representatives in locating and accessing financial, legal, and other community resources.
Coordinate implementation and oversight of procedures to ensure social services actions and interactions are adequately documented in each resident’s medical record, and that legal, ethical, and professional standards of social work practice and being upheld in written recordings.
Overseeing the establishment of departmental QA procedures and modification of those procedures where appropriate.
Oversee the process of Advance Care Planning for each resident upon admission, and make sure that any Advance Directives are reviewed with the resident/ resident representative on a regular basis.
Assist residents in voicing and obtaining resolution to grievances.
Participate in facility policy development in order to positively impact the quality of care delivered to residents.
Ensures that staff members are knowledgeable about Resident’s Rights and encourages staff to maintain and enhance each resident’s dignity in recognition of each resident’s individuality.
When there is an allegation of suspected abuse, neglect or exploitation, the Social Services Director will report to the Administrator and appropriate State agency, as well as will lead a thorough investigation into the allegation.
Ensure that residents who display mental illness, or psychosocial difficulties such as coping with grief and loss, will have access to appropriate treatment and resources.
Treats all residents with dignity and respect.
Promotes and protects all residents’ rights.
Establishes a culture of compliance by adhering to all facility policies and procedures.
Complies with standards of business conduct, and state/federal regulations and guidelines.
Follows appropriate safety and hygiene measures at all times to protect residents and themselves.
Maintains confidentiality of protected health information, including verbal, written, and electronic communications.
Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel.
Reports any retaliation or discrimination to HR or compliance officer.
Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator.
Protects residents from abuse, and cooperates with all investigations.
Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.
Participates in all life safety and emergency drills and trainings.
Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.
Reports work-related injuries and illnesses immediately to supervisor.
Follows established infection control policies and procedures.
As a condition of employment, completes all assigned training and skills competency.
Interviews residents and/or their responsible party to obtain the resident’s social history.
Makes arrangements for residents to obtain items such as clothing and personal care supplies.
Assists residents in obtaining transportation to medical appointments, upon discharge, etc.
Acts as a resource for staff participating in behavioral interventions with residents.
Participates in Resident and/or Family Council as needed or requested.
Assists with, or arranges for, a resident’s communication of needs through the resident’s primary method of communication or in a language that the resident understands.
Participates with the Administrator in developing a budget.
Contributes to the facility efforts to maintain and/or improve quality of care through participation in the following: Attends Care Plan meetings. Serves as a member of the QAPI Committee. Serves as a member of the Behavior Management Committee. Attends Department Head/Stand Up Meetings. Attends mandatory in-services.
Successfully completes the facility required training, and any Social Work continuing education and licensing requirements.