Social Service Chief Administrator

State of Delaware • Dover, DE

14d

About The Position

This position manages the DMMA Information Systems Unit and is responsible for the full lifecycle of information systems that support Delaware’s Medicaid, CHIP, and state-specific medical assistance programs. Duties include providing strategic leadership in IT planning, developing and managing system governance, supervising technical and administrative staff, leading procurement and contract management for complex system and consulting services, securing federal systems funding, and managing multimillion-dollar budgets to advance agency priorities. Additionally, this position serves on department and state technology boards and acts as the primary liaison to federal Medicaid system regulators. The role also develops system policies, procedures, reports, and presentations, and represents the State of Delaware in federal and state workgroups and conferences.

Requirements

• Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
• Three years experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention or rehabilitation.
• Three years experience in developing policies and procedures.
• Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
• Six months experience in budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures.
• Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

Responsibilities

• Provides interpretation, implementation and communication of state and federal regulations to statewide, regional and administrative staff.
• Develops and coordinates budget proposals for division's operating budget.
• Recommend need for policy and procedure revisions in order to accomplish program objectives, meet client's needs.
• Supervises, reviews, evaluates, coordinates, and prioritizes the work of staff and make recommendations on hiring and disciplinary action.
• Monitors hearings and grievances to assure client/employee provider complaints are processed in accordance with time standards and decisions are in accordance with policy.
• Maintains/negotiates contractual agreements, develops proposal requests to implement provisions of state and federal regulations and/or to provide program services.
• Monitors program service effectiveness through federal/state program reviews, statistical reports, and analyzes and develops corrective action.
• Assesses current operations and regulation requirements for applicability to computerization and develop maintenance request to instruct programmers on steps needed to offset changes.
• Chairs statewide committees, task forces, arranges meetings, coordinates interdivisional projects, develops press releases, provides information to media and prepares various analytical and statistical reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees