Social Program Manager

Apple • Cupertino, CA

4h

About The Position

Apple's communications team shapes and shares with the world the stories about
our innovative products and services, and the values that drive everything we
do. The team includes professionals with a range of backgrounds including public
relations, journalism, social media, writing and buzz marketing. We’re looking
for trailblazing, creative and collaborative professionals from a variety of
fields. If that’s you, then your next home may be here. Come and do the best and
most exciting work of your career at Apple! Social Program Managers oversee the
cross-functional integration of Apple content across all social third-party
platforms. Managing the schedule, workflow, program development and creative
development of social-led initiatives, while communicating roadblocks and
continuously monitoring potential improvements. Social Program Managers ensure
seamless operations and provide the necessary support to our creatives,
producers, and agency partners — empowering them to deliver world-class
narratives about the company, our products, our people, and our culture.

The team is seeking an experienced Social Program Manager to support our PR and
Marketing teams. This role requires a high degree of ownership, integrity,
accountability, and a deep understanding of managing workflows and the
deadlines.

Requirements

• At least 10 years of experience in communication/ marketing operations and production with a focus on social media.
• Track record of social implementation and deep expertise in platform management and workflows.
• Strong comprehension of creative process, production, and complex project requirements.
• Understands briefs and recognizes risks and dependencies relevant to the completion of social initiatives.
• Extensive knowledge of social platforms and the changing landscape of these platforms and best practices.

Nice To Haves

• Experience managing teams of at least 5-10 direct reports.
• Ability to organize information quickly and at a high level to address potential roadblocks and define the best way forward, keeping in mind the quality of the work and giving it room to develop.
• Exceptional organizations, prioritization and time management skills to thrive within a fast-paced, deadline-driven environment.
• Comfortable presenting complex global program plans and content structures to executive leadership.
• Inventive and enthusiastic problem solver, at ease with working in a dynamic, highly matrixed organization.
• Familiarity with marketing productivity tools, such as Sprinklr, Wrike, Opal, Adobe Experience Manager, Box, frame.io, and Quip.

Responsibilities

• Oversee the cross-functional integration of Apple content across all social third-party platforms.
• Managing the schedule, workflow, program development and creative development of social-led initiatives
• Communicating roadblocks and continuously monitoring potential improvements.
• Ensure seamless operations and provide the necessary support to our creatives, producers, and agency partners
• Empowering creatives, producers, and agency partners to deliver world-class narratives about the company, our products, our people, and our culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed