Social Media Specialist, Community Engagement

Ramsey Solutions • Nashville, TN

102d • $50,000 - $65,000

About The Position

As Community Engagement Specialist for Social Media, you'll connect directly with audiences through personalized, platform-specific interactions. From developing outbound engagement strategies to guiding people toward helpful tools and next steps, you'll play a key role in building community with every interaction.

Requirements

• 3+ years of experience in community management or social media engagement.
• Familiarity with tools for social listening, native platform messaging, and automation features.
• Experience tracking engagement data and spotting patterns.
• Strong organizational and detail-oriented skills.
• Strong communication skills.
• Knowledge of the Ramsey brand and personalities.

Responsibilities

• Respond to comments, messages, and UGC with timely and helpful replies.
• Find innovative ways to guide users to Ramsey resources and helpful tools like the EveryDollar app.
• Spot engagement trends and share insights with content, brand, and product teams.
• Track clicks and patterns using tagging and reporting tools.
• Optimize content and profiles to deepen connections and increase user actions.
• Follow engagement playbooks and consistently meet benchmarks.

Benefits

• Health insurance (includes plans eligible for an HSA—with a company match up to $500!)
• 401(k) retirement plan with 4% match/company contribution
• Annual wellness, counseling and grocery membership reimbursement
• On-campus cafe with subsidized pricing for breakfast, lunch and coffee bar
• Dependent care FSA
• Cultural activities, like weekly devotional, leadership development courses, Battle of the Bands, and one epic Christmas party!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services