Social Media Manager

Kaseya Careers•Miami, FL

About The Position

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. Kaseya is seeking a highly skilled and creative Social Media Manager with at least five years of B2B social media experience to add to its global marketing communications team. This role is ideal for an experienced social media leader with deep B2B experience who can balance strategy, execution, and mentorship while helping to elevate brand reputation across Kaseya and its portfolio of brands. A successful social media manager at Kaseya will be able to collaborate, coordinate, and drive online engagement strategies that build the positive reputation of the Kaseya family of brands globally as well as work on corporate communications initiatives to drive customer awareness and positive sentiment about Kaseya’s vision, strategy, competitive differentiation and market momentum. The position requires an understanding of social media best practices, and a desire to research and explore new strategies. As a key member of the global marketing communications team, the social media manager will be responsible for collaborating and executing on social media marketing strategies, video and image creation to support specific initiatives, reporting on metrics, and monitoring and managing brand reputation in social communities. The ideal candidate will be both a thinker and a doer with a positive, can-do attitude who brings fresh ideas and a creative approach to the organization, with B2B global brand management experience.

Requirements

BA/BS Degree in Journalism, Communications or Marketing or related degree.
Ability to establish and meet tight deadlines, change directions when necessary, and manage multiple projects at once.
Self-motivated with ability to work independently and collaboratively in a fast-paced environment without direct supervision.
B2B public relations and social media experience related to technology products, IT, software or related industry strongly preferred.
Demonstrated experience creating and editing short‑form and long‑form video content for social platforms (e.g., LinkedIn, Instagram, YouTube), including basic motion, captions, and formatting for platform best practices.

Nice To Haves

Experience with Meltwater, Sprout Social, and Canva software a plus.

Responsibilities

Own and evolve the global social media strategy across Kaseya and its family of brands, ensuring alignment with business priorities and brand reputation goals
Serve as a senior advisor on social media best practices, platform trends, and emerging opportunities
Mentor and guide junior team members, setting standards for quality, tone, and performance
Lead the development of content calendars for assigned business lines and major initiatives
Oversee copywriting, creative direction, publishing, and optimization of social content across platforms
Ensure messaging consistency and brand alignment across all corporate and brand social channels
Partner with internal teams to support product launches, company milestones, executive communications, and major moments
Manage and evolve the employee advocacy program in partnership with internal stakeholders
Collaborate with marketing and communications teams to create advocacy content that drives employee engagement and brand amplification
Own weekly and monthly social media reporting, translating performance data into insights and recommendations
Continuously optimize content and channel strategy based on performance metrics and audience behavior