Social Media Intern

Better Business Bureau of Minnesota • Burnsville, MN

5d • $18 • Onsite

About The Position

The Better Business Bureau, MN & ND is currently seeking a motivated college student to be our part-time Social Media Intern, onsite at our Burnsville, MN office. If this could be you, keep reading! About us The Better Business Bureau is built on clarity, credibility, and trust: values shaped by more than a century of service. For more than 100 years, local business leaders have come together through BBB to elevate ethical business practices, strengthen consumer trust, and help marketplaces thrive. Working with businesses across North America, BBB provides standards, education, dispute resolution, and credibility tools that support ethical growth, strengthen local economies, and help consumers make confident decisions. Today, BBB provides marketplace intelligence on more than 5.8 million businesses including more than 380,000 BBB Accredited Businesses. BBB.org is one of the most trusted sources of business information online, receiving more than 2 billion data requests each month from search engines, AI platforms, and consumers seeking reliable information about businesses and marketplace trust. In 2025 alone, users accessed more than 226 million pages of BBB business insights. The platform maintains a Domain Authority score of 91 out of 100, placing it among the most authoritative and influential websites on the internet. With unmatched local presence, international coordination, and more than a century of earned credibility, BBB is uniquely positioned to strengthen accountability across the modern marketplace. As trust becomes the defining currency of the digital economy, BBB is helping set the standard for how credibility is built, verified, and sustained in the AI era, and for the century ahead. About the internship As part of BBB’s paid internship program, you’ll get to experience real day-to-day work in your field of study, complete a meaningful summer-long project, participate in cross-departmental development opportunities, and network with some of the largest brands in the region. Position Summary: The BBB Social Media Intern will work closely with and report to the Vice President of Communications. The main project will be to work on growing BBB’s online awareness through effective and sophisticated social media campaigns, with the goal of reaching a larger and more diverse audience.

Requirements

• Current college sophomore or junior pursuing a degree in Communications, Marketing, Journalism or related field.
• A devoted user and consumer of social media.
• Experience using Facebook, Instagram, Twitter, and LinkedIn.
• Ability to take initiative and be an accountable and dependable teammate.
• Exceptional interpersonal, organizational, communication, and time management skills.
• Eager to learn and adapt to new responsibilities.
• Effective planning and organizational skills and are highly detail oriented.
• Ability to prioritize multiple projects and adjust workload accordingly.
• Proficient in Microsoft Office, with demonstrated capability in Word, Excel and Outlook.

Nice To Haves

• Adobe and Canva knowledge is a plus!
• Knowledge of social media scheduling platforms is a plus but not required.

Responsibilities

• Help to build a strategy for specific social media campaigns (original text, images, video) that builds meaningful connections and encourages community members to take action.
• Monitor and engage with followers and prospective followers on social media accounts including Facebook, Instagram, YouTube, and LinkedIn.
• Provide weekly and monthly reports on social media engagement and analytics.
• Support BBB team by sharing and promoting important information across all internal departments.
• Collect weekly content and distribute The Wrap Up, our internal weekly email newsletter
• Serve as a brand ambassador at various BBB events, including Member Connect, Accredited Business Happy Hour, Team Meetings and more!

Benefits

• Gain valuable, hands-on experience promoting a brand on social media and being a brand ambassador.
• Work alongside creative professionals in a supportive team environment.
• Build your portfolio with real-world projects.
• Develop technical and creative skills using industry-standard tools.
• Gain exposure to BBB’s broad network of businesses, community entities and the BBB Board of Directors (Attend & observe a Board of Director’s Meeting).

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 11-50 employees