Social Media Intern
About The Position
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. Commerce is seeking a Social Media Intern to join our Communications team. This role sits at the intersection of communications, content, data, and social media, with a focus on using AI tools and insights to improve social media performance, quality, efficiency, and impact. You’ll work closely with our social and communications teams to test new approaches, optimize content, and scale how we engage audiences across platforms. This is a paid position lasting 10-12 weeks with some flexibility. This is a hybrid role based in our Austin, Texas office. It requires three days per week in the office.
Requirements
- Currently pursuing a degree in Communications, Marketing or a related field
- Strong interest in social media, digital trends, and emerging technologies
- Familiarity with major social platforms and content formats
- Experience with AI tools (e.g., ChatGPT, Claude, and other platforms) and their applications
- Analytical mindset with an ability to interpret data, draw insights, and recommend actions
- Strong written and verbal communication skills
- Self-starter who is enthusiastic about experimenting and learning quickly
Responsibilities
- Support day-to-day social media operations across platforms
- Use AI tools to assist with content ideation, drafting, and optimization
- Analyze social media performance data and identify trends, insights, and opportunities
- Help test and implement AI-driven workflows to improve speed and efficiency
- Assist in developing and refining prompts, templates, and processes for content creation
- Monitor social conversations and contribute to real-time engagement opportunities
- Collaborate with cross-functional teams (marketing, PR, design) on campaigns and initiatives
- Track and report on key metrics, helping translate data into actionable recommendations
Benefits
- Hands-on experience at the forefront of AI in communications
- Opportunity to contribute to real projects with measurable impact
- Mentorship from experienced communications and social media professionals
- A collaborative, fast-paced environment focused on innovation
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What This Job Offers
Career Level
Intern
Number of Employees
501-1,000 employees
