Social Media Coordinator

Neuberger Berman • New York, NY

4d • $75,000 - $95,000 • Hybrid

About The Position

We are hiring a Social Media Coordinator to join our Brand Experience team within Global Marketing. Social media is a key area of growth for the firm and there is strong interest in expanding our global social presence. In partnership with the Social Media & Advertising Director, you will help expand the firm’s global social presence by operationalizing our social strategy and curating engaging content. In this role, you will own the end-to-end execution of social content, acting as both project manager and design reviewer. You will manage the global calendar, workflows, reviews and approvals, and be the point person bringing social media plans to life. This requires working closely with the Digital Design, Content, Brand and Advertising teams, as well as global stakeholders and Compliance, applying a strong eye for design, visual storytelling and brand consistency to everything that appears on our channels. This role requires a mix of creativity and discipline: you are equally comfortable managing detailed workflows, calendars and documentation as you are shaping the look, feel and tone of our social content.

Requirements

• A bachelor’s degree (graduate degree a plus).
• 3-5 years' hands on social media marketing experience, either in-house or at an agency.
• In-depth knowledge of LinkedIn, Instagram and YouTube. Able to speak to different formats, and familiar with channel -specific best practices.
• Experience with Sprinklr, is highly preferred, as a social publishing and reporting tool.
• Excellent writing and editing skills, with the ability to adapt tone and messaging to different audiences and platforms.
• Excellent presentation and interpersonal communication skills; confidence to pitch fresh ideas, think creatively and identify and solve problems.
• Demonstrated ability to manage projects independently, from brief to publish
• Strong organizational skills and the ability to manage several tasks and stakeholders simultaneously.
• Strong attention to detail with a commitment to quality and accuracy.
• Flexibility to shift priorities and manage multiple projects in a fast-paced environment.

Nice To Haves

• Graphic design experience (e.g. basic layout, typography and image editing)
• Experience with tools such as Figma, Adobe Creative Suite, CapCut or other video editing platforms
• Experience with Monday.com or similar workflow/project management tools
• Experience with employee advocacy tools (such as Hearsay, LiveSocial or Sprinklr).
• Knowledge of financial services and communications regulatory requirements or a similarly highly regulated industry
• Prior experience managing brand channels
• Experience with social listening and/or community engagement management

Responsibilities

• Manage the global social media calendar, including planning, tracking and actualizing publish dates in coordination with global contributors.
• Collaborate with Global Marketing, business partners and subject matter experts to plan and execute content and campaigns that balance business priorities with strong creative execution.
• Partner with Legal and Compliance to manage approvals and submissions for social and campaign materials, coordinating revisions, tracking status and escalating issues as needed to ensure all activity meets regulatory requirements.
• Oversee day-to-day feed management by monitoring for activity that may require escalation to the Director and/or Compliance, and by engaging with employees and partners where appropriate.
• Stay current on platform updates, formats and industry trends and translate those best practices into actionable, visually compelling content ideas.
• Develop, curate and edit written, visual and multimedia content (including video and photography) aligned with firm messaging, content strategy and design standards.
• Schedule and publish content using Sprinklr, ensuring timely delivery and quality control of visuals, copy and formatting.
• Apply and enforce brand, style and design standards to maintain a cohesive visual and verbal identity by reviewing and refining posts.
• Support the development and execution of digital campaigns, including paid social, by coordinating creative requirements, trafficking details, timelines and reviews.
• Liaise with multimedia teams (both internal and external partners ) to confirm creative specifications, brief and review social-first assets, gather materials, manage deadlines and resolve any delivery issues.
• Capture video and photos at company events (internal and external, as required) and turn them into quick, on-brand social videos and other content.
• Support team operations, including preparing agendas, gathering materials, taking notes and distributing recaps for meetings.
• Monitor and manage the social media team inbox, triaging requests and ensuring timely follow-up.
• Coordinate and send the weekly “What’s in the Social Media Queue” update, aligning with the Director on priorities and planned content for the week.
• Recommend and help implement workflow and process improvements that enhance campaign execution, documentation and cross-functional collaboration.
• Monitor and analyze content performance and recommend optimization based on engagement metrics, brand and reputation considerations and insights into effective visuals, formats and creative approaches.

Benefits

• We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, retirement, life insurance and other benefits to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees