Social Media Content Strategist - Part-Time

Hai Hospitality • Austin, TX

1d • Onsite

About The Position

The Social Media Content Strategist is a hands-on, execution-focused role responsible for creating, managing, and optimizing engaging social content across all Hai Hospitality brands. This position supports the Social Media Manager by bringing brand stories to life through compelling visuals, copy, and short-form video while fostering strong online communities and evaluating performance through analytics. This role is ideal for someone passionate about food, hospitality, storytelling, and digital culture who thrives in a collaborative, fast-paced environment.

Requirements

• Must be located in Austin, TX
• Reliable transportation to the office and on-site photoshoots
• Proficiency with photo and video editing tools (Canva, CapCut, Adobe Suite, or similar)
• Strong communication skills and high attention to detail
• Ability to manage multiple brands and priorities in a fast-paced environment
• This is a part-time role (25–30 hours per week) with in-office expectations on Monday, Tuesday, and Thursday from 9:30am–4:30pm
• Resume required, along with links to at least three relevant work samples or a portfolio
• Must be able to communicate effectively with colleagues, clients, and supervisors, including via email, phone, and in-person interactions.
• Ability to read, understand, and respond to written or digital documents, including emails, reports, and policies.
• Detect and address workplace safety issues and adhere to safety guidelines and standards.
• Ability to sit at a desk and use a computer or other office equipment for extended periods.
• Perform repetitive hand and wrist movements for typing, writing, or data entry.
• Lift and carry office supplies, files, or equipment weighing up to 25 lbs.
• Adapt to a fast-paced work environment, including managing deadlines and shifting priorities.
• Work collaboratively in close proximity to coworkers in shared office spaces.
• Tolerate exposure to standard office elements, such as artificial lighting, noise from office equipment, or climate-controlled environments.
• Understand and follow directives, policies, and workflows provided by supervisors or management.
• Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions.

Responsibilities

• Support and execute social media strategy across all five Hai Hospitality brands
• Create and manage social content, including caption writing, Instagram grid planning, and scheduling content in Later
• Identify and execute trending short-form video formats and sounds for TikTok and Reels
• Stay current on social media best practices, tools, and platform trends relevant to Hai Hospitality
• Support the Social Media Manager in ensuring content is captured and published for new menu items, features, events, and new locations
• Assist on-site at photoshoots and upload assets to the AIR database with proper labeling for future use
• Edit photo and video content as needed to align with individual brand aesthetics
• Design social graphics in Canva for promotions, events, and campaigns
• Grow and nurture online communities across all brands
• Build brand advocacy through proactive engagement via comments and direct messages
• Monitor and route guest inquiries or concerns (allergies, ingredients, feedback, etc.) to the appropriate restaurant teams
• Support influencer engagement and broader social community outreach initiatives
• Assist with monthly and quarterly social media reporting across all platforms
• Analyze performance data and provide actionable insights to improve engagement, visibility, and revenue-driving efforts
• Support and maintain relationships with established influencers
• Research, build, and maintain an influencer database across all brands and markets
• Assist in developing influencer programs to support campaign goals and KPIs
• Act as a liaison between the brand and influencers for campaign coordination, content delivery, and agreements
• Support post-campaign reporting and evaluation
• Assist the marketing team with digital campaign ideation for holidays, promotions, and key brand moments

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees