Social Media Content Moderator

AngelProvo, UT
1d$14 - $18Onsite

About The Position

Angel Studios Social Media Content Moderators role is to monitor online presence, and interact with social media comments and feedback.

Requirements

  • Must collaborate well with others and keep a positive attitude
  • Needs to have a solid understanding of social media platforms.
  • An exceptional listener with excellent written and verbal communication skills.
  • Proficiency with Microsoft Office and Google Workspace.
  • Detail-oriented perspective and able to pick up on overlooked details.
  • Organization and time management.
  • Able to maintain confidentiality of information.
  • Must be able to manage multiple assignments, set priorities, and adapt to changing conditions.
  • Resourceful and able to problem-solve and manage tasks with ambiguity.
  • Can take feedback to tasks and assignments positively and create better solutions.
  • Ability to quickly learn new skills and learn how to use new programs.
  • Must participate in setting and achieving regularly scheduled and outlined objectives.
  • Ability to take individual ownership, execute with high energy, share context, insist on candor with positive intent.
  • High School Diploma or equivalent

Nice To Haves

  • 6 months experience running social media on behalf of a company
  • Additional language proficiency is a plus.

Responsibilities

  • Moderate comments across multiple brands; replying in the brand voice with salient information that will encourage engagement
  • Quickly incorporate feedback and iterate to meet Angel Standards for each Brand
  • Review user content to identify concerns.
  • Identify areas where the marketing team can improve messaging and content.
  • Moderating and applying a predetermined set of guidelines.
  • Determine if comments and feedback are appropriate.
  • Successful prevention of offensive content.
  • Must attend and contribute to regularly scheduled staff meetings.
  • Proficiency in speaking, reading and writing in the English language required. Additional language proficiency is a plus.

Benefits

  • Competitive compensation
  • 100% company-paid medical, dental, and vision premiums for employees and dependents
  • Short, and Long Term Disability Insurance and Basic Life Insurance paid for employee, with option of additional AD&D insurance
  • Generous Paid Time Off
  • Health Spending Account (HSA)
  • 401(k) investment opportunity with employer match
  • Paid parental leave
  • Identity Theft Insurance
  • Pet Insurance
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