Social Media Community Manager

Duolingo • NY

178d • $116,500 - $189,800

About The Position

Duolingo’s designers care about creating high-quality experiences that look and feel fun. From animators to writers, product designers to researchers, Design brings purpose, feeling, and delight to every interaction with our brand, inside the app and out. As a designer, you’ll join a culture of creativity and craft, where we have a high bar for excellence and an endless curiosity about how to bring more unexpected quirk and fun to the pursuit of learning. Join us in our mission to develop education for our half a billion (and growing!) learners around the world.

Requirements

• 2-3 years social media experience at major brand or organization
• Wit! You’re known as the clever one in your group chat that always has the best comebacks.
• At your core, you’re a content creator, but engaging fans and community is your passion.
• In-tune with social trends, even before they hit; ability to respond ASAP to trends/memes to capitalize on those opportunities
• Solid interpersonal skills and passion for engaging with our social media communities

Nice To Haves

• Proficient in multiple languages
• Can dance in a mascot suit

Responsibilities

• Own the Duolingo tone in the comments section and community manage social posts on our global Duolingo channels
• Work alongside our social team to create viral community management moments in our own comment section and on our channels
• Inspire UGC moments through community content on our channels
• Embody 'learners first' by cultivating relationships with our most passionate community members and empowering them to become brand ambassadors
• Work closely with the merch team to surprise and delight our most engaged fans
• Evolve our short-form video community strategy through experiments and iterate on the ones that work
• Track metrics alongside our Analytics team related to community engagement, sentiment, and growth, and provide regular reports and insights to inform content strategy and vision.

Benefits

• Equity compensation
• World-class benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees