Social Media Community Manager

Heritage Auctions•Irving, TX

2d•Onsite

About The Position

About Heritage Auctions Start your career with one of the nation’s fastest-growing auction houses. Heritage Auctions is a global auction house driven by curiosity, innovation, and the stories behind extraordinary objects. For nearly 50 years, Heritage has connected collectors and consignors through a dynamic marketplace that celebrates history, culture, and craftsmanship. Headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other major cities, we support a worldwide network of experts and enthusiasts across more than 50 auction categories. From Sports and Entertainment memorabilia to Luxury Handbags, Fine Art, Jewelry, Coins, Wine, and rare historical artifacts, every item tells a story. We are dedicated to bringing those stories to life through deep research, cutting-edge technology, and thoughtful presentation. Known for our expertise and innovation, we offer a dynamic environment where passion for history, culture, and storytelling brings collectors together to discover, learn, and connect. ROLE SUMMARY: The role of the Social Media Community Manager will work directly with the Heritage Auctions Social Media Director, content managers, and consignment directors to build, grow, and manage an online community of users and followers. They are responsible for developing community initiatives, managing social media platforms, and facilitating meaningful interactions between the brand and its audience. They act as a bridge between the brand and its audience, fostering engagement, representing the brand's voice, and promoting its image. This role involves content creation, community engagement, and reputation management. Portfolios must be submitted for consideration (see below). LOCATION: South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane

Requirements

Years of related Professional Experience: 3-5 years
Bachelor’s degree in relevant field
Experience working in social media content creation and managing best practices across multiple platforms—focusing on Facebook, Instagram, TikTok, YouTube, and LinkedIn
Excellent project management skills
Proven experience in community engagement and fostering a positive community environment
Proven experience in community building: initiating conversations and finding opportunities to grow the brand
Culture-obsessed and aware of social trends

Responsibilities

Regularly collaborate with the Social Media Content Manager to ensure content aligns with strategy
Regularly collaborate with the paid social media team to ensure alignment across channels
Maintain editorial calendar
Experience with analytics and social listening tools