Social Media Community Manager

Management Services & Solutions • San Mateo, CA

5h

About The Position

· Utilize social media management software to engage with followers on various social media platforms · Continue social engagement of followers, athletes, and brand partners posting content from/at events, tradeshows, and marketing campaigns · Incorporate social tone of voice and understanding of copy to respond to followers · Curate content being displayed remotely at events, tradeshows, and marketing campaigns · Monitor comments on outbound posts in accordance with Social Community Guidelines and take action against offenders · Identify potential influencers and/or great content to be shared on our platforms · Announce winners of contests or giveaways, follow-up, and prepare prize fulfillment · Flag outside social media accounts infringing on intellectual property and report them to Brand Protection · Direct followers to various portals and help triage consumers to our Customer Support team

Requirements

• Must be creative and organized, and be able to clearly communicate how plans will deliver on overall marketing goals
• Some knowledge of core verticals in action sports and motorsports
• Experience with strong knowledge of 3 social media platforms- Facebook, Instagram and Twitter
• Self-motivated, creative, collaborative and interested in emerging trends
• Highly motivated individual who is capable of working in the details while ensuring the overall program is on strategy
• Capable of managing and completing multiple projects and priorities at the same time within a rapidly changing environment
• Sports enthusiast and interested in technology
• Excellent communication skills: written, spoken, & listening in multiple languages

Responsibilities

• Utilize social media management software to engage with followers on various social media platforms
• Continue social engagement of followers, athletes, and brand partners posting content from/at events, tradeshows, and marketing campaigns
• Incorporate social tone of voice and understanding of copy to respond to followers
• Curate content being displayed remotely at events, tradeshows, and marketing campaigns
• Monitor comments on outbound posts in accordance with Social Community Guidelines and take action against offenders
• Identify potential influencers and/or great content to be shared on our platforms
• Announce winners of contests or giveaways, follow-up, and prepare prize fulfillment
• Flag outside social media accounts infringing on intellectual property and report them to Brand Protection
• Direct followers to various portals and help triage consumers to our Customer Support team

What This Job Offers

• Education Level: No Education Listed