Social Media Associate

Minted-posted 2 days ago

$34 - $45/Yr

Entry Level

Hybrid • San Francisco, CA

251-500 employees

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Minted is a design marketplace, connecting customers with the worldâs best artists to create unique, high-quality products. We are building a small, fast-moving 0-to-1 team to leverage AI and early-stage startup approaches to develop and ship innovative experiences across all product surfaces.

Community Management & Moderation (45%)
Show a deep understanding of social media behaviors, cultural trends, and audience engagement tactics
Participate in social conversations, leveraging community insights to enhance brand engagement
Be skilled in crisis management and reputation management, responding to audience inquiries, comments, and concerns swiftly and strategically
Community Strategy and Content (45%)
Have an ability to interpret social insights and pivot strategies to align with platform trends.
Be proficient at social listening, proactively identifying trends, customer feedback, and engagement opportunities
Work cross-functionally to align organic social strategies with influencer, paid, and brand marketing initiatives
Edit organic and paid still and video content to produce dynamic, engaging assets that drive engagement and sales
Execute, manage, and grow our UGC Creator program and associated budget, producing assets at low cost for brand, organic, and paid social usage
Strategy and Growth (10%)
Execute paid social reach campaigns to aid in the growth of the account and performance of content

3-5 years of experience in social media management, with a background in community engagement, content creation, and execution
Keen eye for aesthetics
Familiarity with Mintedâs brand ethos and an understanding of the independent artist marketplace
Proven hands-on execution in social media strategies, content creation, and community management, capable of delivering results from day one
Excellent verbal, written, and presentation skills to communicate strategies and insights clearly
Able to lead community engagement efforts, ensuring a consistent and authentic brand voice across social platforms
Balancing day-to-day execution (70%) with community strategy development (30%), making data-driven recommendations to optimize performance
San Francisco-based and available for in-office min 3 days weekly

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