Social Media Associate

Minted • San Francisco, CA

56d • $34 - $45 • Hybrid

About The Position

Minted is a design marketplace, connecting customers with the world’s best artists to create unique, high-quality products. We are building a small, fast-moving 0-to-1 team to leverage AI and early-stage startup approaches to develop and ship innovative experiences across all product surfaces.

Requirements

• 3-5 years of experience in social media management, with a background in community engagement, content creation, and execution
• Keen eye for aesthetics
• Familiarity with Minted’s brand ethos and an understanding of the independent artist marketplace
• Proven hands-on execution in social media strategies, content creation, and community management, capable of delivering results from day one
• Excellent verbal, written, and presentation skills to communicate strategies and insights clearly
• Able to lead community engagement efforts, ensuring a consistent and authentic brand voice across social platforms
• Balancing day-to-day execution (70%) with community strategy development (30%), making data-driven recommendations to optimize performance
• San Francisco-based and available for in-office min 3 days weekly

Responsibilities

• Community Management & Moderation (45%)
• Show a deep understanding of social media behaviors, cultural trends, and audience engagement tactics
• Participate in social conversations, leveraging community insights to enhance brand engagement
• Be skilled in crisis management and reputation management, responding to audience inquiries, comments, and concerns swiftly and strategically
• Community Strategy and Content (45%)
• Have an ability to interpret social insights and pivot strategies to align with platform trends.
• Be proficient at social listening, proactively identifying trends, customer feedback, and engagement opportunities
• Work cross-functionally to align organic social strategies with influencer, paid, and brand marketing initiatives
• Edit organic and paid still and video content to produce dynamic, engaging assets that drive engagement and sales
• Execute, manage, and grow our UGC Creator program and associated budget, producing assets at low cost for brand, organic, and paid social usage
• Strategy and Growth (10%)
• Execute paid social reach campaigns to aid in the growth of the account and performance of content

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees