Social Media Analyst

University of Chicago • Chicago, IL

35d • $24 - $31

About The Position

The Social Media Analyst is responsible for the organization's presence across social platforms. This role ensures that program updates, resources, and opportunities are communicated in a clear, engaging, and accessible manner. By blending creativity with consistency, the Social Media Coordinator supports outreach, builds engagement, and helps connect our community with meaningful information.

Requirements

• Minimum requirements include a college or university degree in related field.
• Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

Nice To Haves

• Strong writing and storytelling skills, with the ability to adapt voice and tone to different audiences.
• Experience with major social media platforms, Canva, and analytics tools.
• Proficiency in Microsoft Office 365.
• Creativity and a good eye for branding and design.
• Organized and responsive, with the ability to manage multiple platforms and deadlines.
• Attention to detail.
• Organizational skills.
• Verbal and written communication skills.
• Work independently and as part of a multidisciplinary team.

Responsibilities

• Manage organizational social media accounts, including content creation, posting, and scheduling.
• Monitor engagement, respond to comments, and interact with followers in a timely and professional manner.
• Track analytics to identify trends and inform strategy.
• Develop and maintain social media policies and standard operating procedures (SOPs) to ensure consistent and ethical communication.
• Collaborate with the Community Engagement & Partnerships Lead, Multimedia Specialist, IDEA Lead, and other teams to identify and share important organizational updates.
• Coordinate with external partners when joint communications are needed.
• Contribute to projects beyond core duties, such as communications or content design.
• Gathers and disseminates information designed to keep the public informed of the organization's programs, accomplishments, or point of view, with moderate to high levels of guidance and direction.
• Accomplishes assigned duties through two or more of the following: written communications; visual/graphic media, which may include Web site development and maintenance; speeches and personal contact. The incumbent is still acquiring higher-level knowledge and skills.
• Solves a range of straightforward problems. Maintains existing digital and social media accounts (including routine website maintenance). May identify new and emerging social media outlets for communicating to specific audiences.
• Performs other related work as needed.

Benefits

• The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees