Social Media Account Representative

Newsmax Media • Boca Raton, FL

1d

About The Position

As a Social Media Account Representative you will interface with major social media platforms like Facebook, X, Instagram and others to review and respond to posts, help identify customer and viewer responses and support Newsmax’s messaging and branding across the web.

Requirements

• Excellent written and verbal communication skills.
• Familiarity with social media and ability to navigate platforms
• Attention to detail and a methodical approach to online tasks.
• Ability to craft personalized responses.
• Strong critical thinking and problem-solving skills.
• Ability to work independently while contributing to a collaborative team environment.

Nice To Haves

• Experience in social media moderation, customer support, or related fields is a plus.

Responsibilities

• Review and categorize social media comments across multiple platforms.
• Respond to negative and positive social media messages
• Work with our social media, editorial and manage teams in creating effective messaging
• Proactively identify trends, recurring issues, and opportunities for process improvement.

Benefits

• Be part of a national media company with a great brand
• Work with a team that values engagement and feedback.
• Help shape how we connect with our community.
• Opportunity to contribute ideas and improve processes as we grow.
• Flexible hours, and professional development support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees