Social Community Coordinator (New York)
About The Position
Fitch Solutions is currently seeking a Social Community Coordinator based out of our New York office. Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst. By becoming a part of the Fitch Solutions team, you will join a group of colleagues delivering critical data, insightful research, and comprehensive analytics that empower clients to make informed decisions. You'll work in a dynamic environment where innovation is encouraged, and collaboration is key to developing solutions that address the evolving needs of global markets. With a portfolio of best-in-class, award winning brands, we offer you the opportunity to advance your career while contributing to a company known for its expertise and commitment to excellence.
Requirements
- 2-4 years of experience in social media management or digital marketing, preferably within the Financial Services or a similar industry.
- Experience in senior leadership social account management
- B2B Social Marketing experience
- Proven proficiency in using social media management platforms, specifically Hootsuite, Gaggle
- Strong understanding and experience with organic social media strategies, particularly on LinkedIn.
- Experience with social media reporting and analytics tools, demonstrating an ability to interpret data and derive actionable insights.
- Exceptional written and verbal English communication skills, with a keen eye for detail and the ability to craft bespoke, engaging content tailored for diverse audiences.
Nice To Haves
- Direct experience supporting or managing employee advocacy programs.
- Demonstrated ability to optimize social media content for different stages of the consumer journey.
- Experience managing relationships with external marketing or social media agencies.
- Familiarity with SEO principles as they apply to social media content.
- A proactive approach to identifying new social media opportunities and trends.
- University degree or apprenticeship, preferably in Marketing, Communications, Business, or a related field.
Responsibilities
- Manage daily social media administration, including content scheduling, publishing, and community engagement across platforms (e.g., LinkedIn, X/Twitter, YouTube).
- Manage content curation for Exec level social management
- Support the execution of organic social media strategies, with a strong emphasis on LinkedIn, to drive brand awareness and engagement.
- Liaise with internal stakeholders to gather content, ensure brand consistency, and manage content approval processes.
- Assist in the interaction and coordination with external agencies for social media campaigns and content creation.
- Support the development and implementation of employee advocacy programs, encouraging internal content sharing and thought leadership.
- Monitor, analyze, and report on social media performance, providing insights and recommendations for optimization.
- Contribute to understanding and optimizing the consumer journey through social media channels, aligning content with audience needs and business objectives.
- Stay informed on social media trends, platform updates, and best practices to ensure Fitch Ratings maintains a competitive edge.
- Demonstrate the ability to prioritise workflows and adapt to changing deadlines while maintaining very high levels of attention to detail.
Benefits
- Hybrid Work Environment: 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
