SNF Clinic Lead (Medical Assistant)

Community Health Centers of America•Fair Oaks, CA

7h•Onsite

About The Position

Community Health Centers of America (CHCA) provides dependable and affordable healthcare for underserved regions. As a Federally Qualified Health Center, we’re expanding our reach in California, ensuring every community member has access to compassionate care. Community Health Centers of America began its journey in 2019 as a 501(c)(3) non-profit organization and continues to grow. Our mission? Providing accessible and affordable healthcare for all, today and every day. Community Health Centers of America (CHCA) is seeking a highly organized and proactive SNF Clinic Lead (Medical Assistant) to oversee daily operations supporting our Skilled Nursing Facility (SNF) programs. This role serves as the central point of coordination between providers, facilities, credentialing, and internal teams, ensuring seamless onboarding, compliance, communication, and clinical workflow execution. This is an ideal role for someone who thrives in a fast-paced environment and can independently manage provider operations, documentation, and multi-facility coordination. This will be a full time position based at our Fair Oaks office. This role offers the opportunity to make a meaningful impact in a dynamic and rewarding environment as a motivated individual with a passion for excellence and a commitment to providing top-tier support. The regular work schedule will be Monday - Friday days.

Requirements

Medical Assistant certification or equivalent experience
3+ years in SNF, post-acute, or healthcare operations
Strong understanding of provider workflows and facility operations
Excellent organizational and communication skills

Nice To Haves

Experience with SNF EMRs (PointClickCare, MatrixCare, etc.)
Experience with credentialing and provider onboarding
Familiarity with post-acute compliance and documentation workflows

Responsibilities

Serve as primary liaison between SNFs, providers, and internal teams
Coordinate Medical Director certification process
Coordinate EMR access across facilities (PCC, Matrix, etc.)
Coordinate provider credentialing processes
Coordinate Psych service coordination
Coordinate QA/QAPI meeting scheduling and follow-up
Manage SNF-related administrative workflows, including Faxes, death certificates, and medical record requests
Manage documentation tracking and provider follow-up
Support providers with timely completion of required documentation
Run facility admission reports and onboard new patients for providers
Coordinate scheduling for Covering MDs
Coordinate scheduling for SNF visits
Ensure providers have accurate, up-to-date patient information
Support onboarding of new providers, including Credentialing coordination
Support onboarding of new providers, including EMR setup
Support onboarding of new providers, including System access (TigerText, tokens, etc.)
Maintain provider readiness across all assigned facilities
Provide backup support for Nocturnist schedules and call logs
Provide backup support for TCM scheduling
Provide backup support for Credentialing workflows (BVT, Sutter, Dignity)
Provide backup support for EMR management across systems
Maintain and update key operational trackers, including Post-Acute Provider List
Maintain and update key operational trackers, including Delegation of Services Log
Maintain and update key operational trackers, including Master Provider List
Maintain and update key operational trackers, including Stipend tracking
Track provider status changes (facility assignments, supervision agreements, malpractice updates)
Respond to billing inquiries and support reconciliation
Coordinate IT-related needs (provider devices, access)
Process incoming mail and documentation
Assist with recruiting efforts for MAs