SNF Billing Supervisor

Assembly Health • Lakewood, NJ

7d • $90,000 - $115,000

About The Position

Become an Assembler! If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity. What You Will Do Lead, mentor, and supervise a team of billing specialists and coordinators responsible for the billing performance of assigned facilities. Oversee day-to-day billing operations, ensuring the team submits claims in a timely and accurate manner. Provide training, development, and performance feedback to the billing team to ensure adherence to best practices and regulatory compliance. Set performance goals for the team, monitor progress, and ensure key metrics such as days in accounts receivable (AR) and collection rates are met. Serve as a point of escalation point of contact for a portfolio of SNF customers, ensuring their billing needs are met and addressing any concerns or issues related to billing or revenue cycle management. Collaborate with clients to ensure they understand their billing performance, and work with them to resolve any discrepancies or challenges. Oversee the submission of claims for the SNF portfolio, ensuring accuracy and compliance with Medicare, Medicaid, and other payer requirements. Ensure timely follow-up on unpaid claims, manage denials, and coordinate with insurance providers to resolve disputes. Implement best practices in billing operations, continually seeking opportunities to improve the efficiency and effectiveness of billing processes for customers. Work closely with executive leadership to develop and refine policies and procedures related to billing and revenue cycle management. Ensure that all billing activities are compliant with state and federal regulations, including HIPAA, Medicare, Medicaid, and other third-party payer rules. Stay updated with changes in reimbursement models, billing regulations, and industry best practices. Conduct regular audits of the billing processes for the SNF portfolio to ensure accuracy and compliance. Prepare and present reports on billing performance, revenue collection, and other key financial metrics to senior management and SNF customers. Build and maintain strong relationships with clients, acting as a trusted advisor on billing and revenue cycle matters. Provide regular communication with customers regarding billing issues, financial performance, and resolution of any disputes. Work to proactively resolve issues before they escalate, providing clients with clear communication on their billing status. Other tasks and projects as needed and assigned.

Requirements

• Bachelor’s degree in business administration, finance, healthcare administration, or a related field or equivalent years of relevant experience
• 5+ years of experience in medical billing experience with specific experience in skilled nursing or long-term care settings.
• Three plus years of experience leading or managing billing teams.
• Extensive knowledge of Medicare, Medicaid, and third-party insurance billing processes and regulations.
• Strong understanding of SNF-specific billing requirements and revenue cycle management.
• Excellent leadership and team management skills.
• Strong analytical skills, with the ability to identify trends and develop solutions to improve billing performance.
• Proficiency with billing software systems and electronic health records (EHR). Specifically, NCS/David Klein System.
• Strong communication skills, with the ability to interact effectively with clients and internal teams.
• Demonstrated ability to adapt to evolving industry trends and regulations and implement necessary changes to maintain compliance.
• Ability to function well in a fast-paced and at times stressful environment.
• Prolonged periods of sitting at a desk and working at a computer.
• Ability to lift and carry items weighing up to 10 pounds at times.

Responsibilities

• Lead, mentor, and supervise a team of billing specialists and coordinators responsible for the billing performance of assigned facilities.
• Oversee day-to-day billing operations, ensuring the team submits claims in a timely and accurate manner.
• Provide training, development, and performance feedback to the billing team to ensure adherence to best practices and regulatory compliance.
• Set performance goals for the team, monitor progress, and ensure key metrics such as days in accounts receivable (AR) and collection rates are met.
• Serve as a point of escalation point of contact for a portfolio of SNF customers, ensuring their billing needs are met and addressing any concerns or issues related to billing or revenue cycle management.
• Collaborate with clients to ensure they understand their billing performance, and work with them to resolve any discrepancies or challenges.
• Oversee the submission of claims for the SNF portfolio, ensuring accuracy and compliance with Medicare, Medicaid, and other payer requirements.
• Ensure timely follow-up on unpaid claims, manage denials, and coordinate with insurance providers to resolve disputes.
• Implement best practices in billing operations, continually seeking opportunities to improve the efficiency and effectiveness of billing processes for customers.
• Work closely with executive leadership to develop and refine policies and procedures related to billing and revenue cycle management.
• Ensure that all billing activities are compliant with state and federal regulations, including HIPAA, Medicare, Medicaid, and other third-party payer rules.
• Stay updated with changes in reimbursement models, billing regulations, and industry best practices.
• Conduct regular audits of the billing processes for the SNF portfolio to ensure accuracy and compliance.
• Prepare and present reports on billing performance, revenue collection, and other key financial metrics to senior management and SNF customers.
• Build and maintain strong relationships with clients, acting as a trusted advisor on billing and revenue cycle matters.
• Provide regular communication with customers regarding billing issues, financial performance, and resolution of any disputes.
• Work to proactively resolve issues before they escalate, providing clients with clear communication on their billing status.
• Other tasks and projects as needed and assigned.

Benefits

• In addition to base pay, eligible employees may have the opportunity to participate in company bonus programs.
• We also offer a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level