SNBC Care Coordinator�

South Country Health Alliance • Medford, MN

25d • $34 - $48 • Hybrid

About The Position

SNBC Care Coordinator South Country Health Alliance South Country Health Alliance is seeking an SNBC Care Coordinator to join our team! In this role, you will be responsible for completing health assessments in a timely manner, developing and implementing care plans for enrollees, and assisting enrollees in achieving their health goals. This position acts as the care coordinator working with an interdisciplinary care team to manage the care and pharmacotherapy of enrollees. South Country Health Alliance is more than a health planwere a mission-driven organization dedicated to improving health and well-being in rural Minnesota communities. Our work is guided by values of communication, collaboration, stewardship, and excellence, ensuring that every employee contributes to making a real difference in peoples lives. [mnscha.org] We invest in our team with: Comprehensive benefits: Medical, dental, vision, life insurance, short- and long-term disability, pension (PERA), and more. Work-life flexibility: Hybrid and remote options with quarterly on-site expectations. Predictable pay growth: Structured step-based salary system for transparency and stability. The pay for this position ranges from $34.39 to $47.94 per hour. This pay range represents the hourly rate for all positions in the job grade. The actual salary offer will depend on a variety of factors including experience, education, and other relevant factors. Join us and be part of an organization that values community impact, employee well-being, and innovation. Must be legally authorized to work in the U.S. (No sponsorship available) This position is fast paced with a high caseload; responsible for completing health assessments in a timely manner, developing and implementing care plans for enrollees, and assisting enrollees in achieving their health goals. This position acts as the care coordinator working with an interdisciplinary care team to manage the care and pharmacotherapy of enrollees.

Requirements

• Current, valid and unrestricted RN license in Minnesota or bachelors degree in social work or in the behavioral science field.
• Minimum of 3 years of clinical experience with at least 2 years of that experience in public health, long-term care, or other settings that cater to vulnerable adult populations, such as experience working directly with the programs that serve frail members and/or vulnerable adults.
• A knowledge of both State Public Programs (MN Medicaid) and Medicare (dual) products.
• Communication & Language : positive, proactive listening and speaking; clear, concise writing; able to tailor messages to varied audiences; English required (Spanish/Somali a plus).
• Clinical Documentation & Technical Proficiency : strong clinical/documentation skills; proficient in MS Office; strong phone and people skills.
• Organization & Self-Management : highly organized, able to multi-task, and work independently while managing competing priorities.
• Analytical Thinking & Problem Solving : critical thinker who uses judgment, data, regulatory requirements, and past practice to draw conclusions and follow through.
• Quality, Compliance & Risk Awareness : accurate and dependable with minimal oversight; maintains collaborative relationships and ensures contract/policy compliance to reduce service and financial risk.
• Must be able to travel to counties within our service area for meetings and training an average of 3-5 days per month.

Nice To Haves

• Two plus years of care coordination experience; county public health or human services contracted care coordination services or other health plan experience.

Responsibilities

• Identify and support enrollees with special health care needs through proactive outreach, data review, and collaboration with county and internal partners.
• Work collaboratively with South Country staff and county partners to coordinate medical services, benefits, and care coordination supports for enrollees.
• Participate as a member of an interdisciplinary care team, sharing information to identify and address benefit, utilization, and care coordination issues.
• Assess enrollee needs, unmet needs, strengths, and available supports to develop effective care coordination strategies.
• Develop, implement, and evaluate enrollee-centered care plans in accordance with applicable standards, protocols, and program requirements.
• Promote comprehensive, community-based, culturally responsive, enrollee-centered care that is high quality and cost-effective.
• Serve as a primary point of contact and advocate for enrollees by facilitating access to providers, interdisciplinary team members, and community resources.
• Participate in committees, work groups, and quality improvement activities to support program development and improvement.
• Coordinate efforts to obtain enrollee feedback regarding their experience with benefits and services and participate in interventions that address identified needs.
• Perform other duties as assigned within the scope, responsibility, and requirements of the position.

Benefits

• Medical, dental, vision, life insurance, short- and long-term disability, pension (PERA)
• Hybrid and remote options with quarterly on-site expectations.
• Structured step-based salary system for transparency and stability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level