SNAP E&T Program Manager / Contract Manager

State of Maryland•Baltimore City, MD

About The Position

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. The SNAP Employment and Training (SNAP E&T) Program Coordinator oversees the performance of Third-Party partner contracts and supports Local Departments of Social Services in their efforts to ensure that FSP recipients are equipped with the skills necessary to obtain and retain employment. The Program Coordinator will serve as the primary liaison between the Department of Human Services (DHS), the Maryland Department of Labor, the U.S. Department of Agriculture (USDA), Third-Party Partners, and other key stakeholders. The incumbent will lead the development of the annual SNAP E&T Plan, develop and implement technical assistance initiatives to support LDSS offices and project partners, and establish business processes (i.e. intake and enrollment protocol, invoice submission and protocol, etc.). The Program Coordinator will also be in charge of developing program manuals, planning and facilitate meetings, develop and coordinate the submission of program reports. The Program Coordinator will conduct monitoring visits and manage related corrective action plans. She or he will also manage a budget of $6-$10 million. In partnership with the Director of the Office of Nutrition Assistance Programs, the Program Coordinator will recruit organizations to join the agency’s Third-Party Partner Network.

Requirements

A Bachelor’s degree from an accredited college or university.
Five years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.
One year of experience in Contract Management.

Nice To Haves

One year of experience administering a Family Investment Administration Program.
One year of experience in drafting and reviewing complex documents.
One year of experience in development of policies, programs, and standard operating procedures.
One year of experience communicating with community partners and stakeholders.

Responsibilities

Manages SNAP E&T Third-Party partner contracts and supports Local Departments of Social Services (LDSS) in the implementation of the program.
Serves as a Liaison between DHS and SNAP E&T stakeholders including but not limited to the U.S. Department of Agriculture, Maryland Department of Labor, Third-Party Partners, LDSS offices, the Business Community (employers), and Advocates.
Ensures accuracy of collected data to quantify SNAP E&T contractor performance and confirms data integrity of quarterly reports and other reports provided by partners.
Monitors SNAP E&T Contracts Conducts monitoring visits to ensure SNAP E&T programs are implemented in accordance with approved plans and program policies.
Reviews legislation, laws, and policy to assist partners and local departments in developing strategies to ensure compliance with SNAP E&T requirements.

Benefits

health insurance, dental, and vision plans offered at a low cost
Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
Annual Leave – ten (10) days of accumulated annual leave per year.
Sick Leave – fifteen (15) days of accumulated sick leave per year.
Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
Holidays – State employees also celebrate at least twelve (12) holiday per year.
Pension – State employees earn credits towards a retirement pension.
Positions may be eligible for telework.

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