Snack Bar Manager

Washington Golf & Country Club•Arlington, VA

1h•Onsite

About The Position

Founded in 1894, The Washington Golf & Country Club (WGCC) is one of the nation's most distinguished private clubs, celebrated for its traditiion of excellence, refined atmosphere, and outstanding member service. With panoramic views of the D.C. skyline and a legacy of hospitality spanning more than a century, WGCC offers an extraordinary member and guest experience- and we're looking for a Seasonal Snack Bar Manager to join our team for the upcoming Summer season! The Seasonal Snack Bar Manager will be responsible for oversight of Champion’s Grill Operations, a high volume F&B outlet servicing our Pool and Outdoor Leisure areas. Leader of a team of individuals, responsible for their hiring, training, and continued oversight.

Requirements

Experience that is directly related to the duties and responsibilities specified
Demonstrated polished, professional appearance and presentation
Demonstrated organization and coordination skills and ability to meet deadlines and ability to multi-task in a sporadic, fast-paced environment
Ability to maintain quality and safety standards
Strong reasoning ability and critical thinking skills
Demonstrated strong oral and written communication skills to a wide variety of constituents
Excellent interpersonal/relationship-building skills
Proven record of providing excellent internal and external customer service
Must be over the age of 18
Must be able to stand, walk, squat, kneel, reach, bend, twist, crawl, climb, clean, and lift up to 20 pounds
Must be able to handle hot and cold interior and exterior conditions and exposure to dust, fumes and gases
Must be able to work in close proximity to moving machinery
Independent mobility

Responsibilities

Oversee team of individuals for the duration of the operating season. Responsible for hiring, training, discipline, and continued management of said team.
Creates and executes an onboarding/training program
Creates weekly schedule, communicates it to staff, and ensures that the team adheres to it
Ensures that Uniform and Appearance standards are upheld
Works closely with Head Chef to create seasonal menu, and is able to identify & incorporate market trends and consumer preferences.
Responsible for the daily operation of the outlet
Ensures proper stock levels are adhered to. Ensures that product offerings meet or exceed member expectations, and has the authority to adjust in-stock product accordingly.
Works with equipment vendors to maintain a functional and efficient kitchen
Creates and adheres to opening and closing checklists, ensuring a clean, presentable, and well stocked outlet
Greet and serve members and guests in a high-volume environment
Operate Point of Sale system, accurately sending orders to the kitchen and billing members appropriately
Carry food to members and guests as they are seated in the seating area
Continually maintain a clean, presentable, and welcoming environment (including sweeping, mopping, and trash removal)
Expedite orders from the kitchen and ensure their accuracy
Receive and resolve complaints concerning food, beverages and service, relaying incidents to Restaurant Manager/ Asst. Director of F&B for follow up.
Regularly inspect all front- and back-of-the-house service areas and equipment to ensure that sanitation, safety, energy management, preventive maintenance, and other standards of the department are met
Responsibly handle the sale and oversight of alcoholic beverages in accordance with state and local laws, ensuring the Club’s policies and procedures for the service of alcoholic beverages are consistently followed
Other duties as assigned