Snack Bar Attendant - Alcatraz Cruises

Hornblower Group Inc.•San Francisco, CA

About The Position

Alcatraz City Cruises Snack Bar attendants are responsible for customer service, food preparation, cashiering and general Snack Bar cleanliness and maintenance. As a Snack Bar attendant, you love helping people and are patient when it comes to answering any questions. As a team member you appreciate teamwork and a fast-paced environment. Company-paid benefits with $0 employee premium.

Requirements

CA Food Handlers Card
CA Responsible Alcohol Server Certificate
Transportation Workers Identification Credential (TWIC)
Cash handling experience
Customer service experience
Ability to work on a moving boat for the entire 8-hour shift
Open schedule and ability to work any assigned schedule, including holidays and weekends
Ability to work a shift that may start as early at 7:45 am or end as late as 10:45 pm. Shifts are 8 hours.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Responsibilities

Greet guests in a friendly and professional manner.
Take food and beverage orders from guests.
Selects requested food and beverage items from serving and storage areas and assembles items as needed.
Upsell products when serving guests; build guest awareness of various offerings/products in all areas of Food and Beverage.
Prepares hot and cold beverages according to department procedures.
Complies with all health and safety regulations and food safety department practices.
Maintains clean and safe eating and serving areas.
Efficiently stocks and supplies food and non-food products according to department procedures.
Operate all necessary snack bar equipment.
Restock and clean snack bar after every shift.
Accurately processes and finalizes cash and credit card receipts according to department procedures.
Executes responsible cash handling and proper point of sale processes.
Drops cash banks responsibly, and as required when working with cash banks, point of sale and ticketing systems.
Assists guests with questions regarding SF and Alcatraz.
Assists in all facets of Food and Beverage as needed.
Participates in Respect Our Planet practices while on duty.
Additional job duties as assigned.