SUMMARY Employees at the Stonehouse serve food and beverage products to members and their guests as they golf, creating a great member experience ESSENTIAL DUTIES AND RESPONSIBILITIES Greets members and guests and responds to all questions and concerns and offering assistance when needed. Assists members and guests in food and beverage selection by describing special offerings or menu changes, answering food preparation questions, recording member/guest selections and upselling where possible, relaying orders to others, and identifying any special requests. Delivers completed orders to customers in a timely manner providing appropriate accompaniments or garnishes, ensuring that all orders meet proper presentation and quality standards, packaging take-out orders as needed Provides members and guests with efficient food service by maintaining attractively merchandised display foods, clean tables, counters, dishes, chairs, floors and equipment, sufficient levels of inventory in storage rooms and refrigerators, proper temperatures in refrigerators and coolers (keeping walk-in coolers below 41° Fahrenheit), proper safety, sanitation, and food handling standards. Cleans Snack Shop/preparation/serving equipment. Adheres to company policies and procedures regarding attendance, timekeeping, dress code and safety. Team culture is foundational to the service provided to our memberships, and we expect CCB employees to take great PRIDE in their role at the Club. Country Club of Buffalo team members are; -Polished professionals; -Respectful of the coworkers, members, the Club and its traditions; -Inspired to consistently pursue the betterment of the Club and themselves; -Dedicated to their responsibilities and accountable to their peers; and -Engaged in our community. CLUB HISTORY The Country Club of Buffalo is the premier country club in Western New York. The Club is rich in tradition and heritage, with many legacy families enjoying membership for generations. The Membership has strong respect and admiration for our employees and considers them like family. The Club enjoys a strong history of employment stability; many employees and managers have multiple decades of tenure at the Country Club. The Country Club of Buffalo features a challenging Donald Ross designed golf course, which is consistently ranked and recognized nationally. The Club’s amenities include golf, tennis, swimming, trap, skeet, five-stand, and brushwalk sport shooting, six overnight guest rooms, and paddle tennis. The Duane Lyman designed Clubhouse encompasses 55,000 square feet featuring stately living rooms, three dining rooms, and various private party rooms. The Club’s revenues are approximately $9 million annually, including $3 million in food and beverage.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees