SMS Service Manager

Minerals Technologies

About The Position

Minerals Technologies Inc. is a global, technology-driven specialty minerals company that develops, produces, and markets a wide range of minerals and mineral-based products and services. Our products are an essential part of everyday life for millions of people around the world. They are used in consumer goods in paper and packaging, food and pharmaceuticals, household and personal care, pet care, automotives, and many more, as well as in industrial settings like steelmaking, metalcasting, construction, infrastructure, and wastewater remediation. We are listed on the New York Stock Exchange under the ticker symbol MTX, headquartered in New York City, and have over 150 locations worldwide, with ~4,000 employees in 34 countries and 12 R&D centers. We put people at the center of everything we do -- working safely, communicating openly, and managing our resources and businesses responsibly. Minteq International Inc. is the premier supplier of engineered refractory lining systems, metallurgical wire products, bulk calcium and calcium alloy products, refractory measurement systems, and advanced carbon products. The Service Manager role is responsible for all Steel Mill service operations in the designated region. This position will require travel.

Requirements

Minimum of five years’ experience in refractory sales or industrial manufacturing (preferably steelmaking).
Prior experience supervising a work group.
Significant knowledge and experience in sales and marketing, customer service, and business acumen.
Good leadership, management, interpersonal and communication skills.
Strong organizational and problem-solving skills, English speaking, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism.
A Bachelor’s degree in Marketing, Business, Engineering or related field.
Must be able to withstand the physical pressures of standing, walking, climbing steps, sitting, extremes of hot and cold, as well as being in a dusty, dirty industrial environment.
Must be able to gather organize, and analyze data, draw conclusions, and handle stress.
Must wear safety equipment where required.
Travel is a requirement of the position.
Must possess a valid driver's license.
Must wear all required safety gear.

Responsibilities

Responsible for all safety requirements of the Steel Mill Service force
Managing shop operations, including overseeing the functions of the SMS group (safety, performance management, equipment maintenance, parts, material inventory and payroll).
Drives Operational Excellence
Identifying and implementing key metrics outlined by the business unit
Financial performance of Field Operations including Steel Mill Service cost control
Provide monthly reporting on Field Operations
Developing close working relationship with entire customer base and MINTEQ departments, and fully understanding their requirements
Provide staffing for projects and material trials
Works closely with HR on company policies and union contracts
Other duties, as assigned