SMM & Community Manager

ispeedtolead • San Francisco, CA

27d • Remote

About The Position

Turning marketing into a market-domination weapon, we created a new category - the marketplace for future customers. Businesses shop for leads as they shop for products in e-commerce: you see everything about a lead before you buy - full transparency, control, and predictable outcomes. We’re the #1 lead marketplace in the USA, and we’re accelerating. We’re looking for an SMM & Community Manager to own our day-to-day social presence and help turn our channels into places people actually want to follow, engage with, and come back to. In this role, you’ll plan and publish content, manage community interactions, track performance, and work closely with design, marketing, sales, and product teams to make sure our message stays clear and useful across every touchpoint.

Requirements

• 2+ years of experience managing social media accounts for a brand or product-led company
• Hands-on experience with Instagram, Facebook, TikTok, LinkedIn, and YouTube as working channels, not just content references
• Strong copywriting and storytelling skills, with the ability to adapt tone of voice to the brand and the audience
• Working knowledge of content creation tools such as Canva, CapCut, or similar tools for basic visual design and video editing
• Experience using social media analytics tools such as Meta Insights, TikTok Analytics, or similar platforms to measure performance and improve content decisions
• Strong communication skills and Upper-Intermediate English or higher - used daily for writing captions, newsletters, internal communication, and cross-team collaboration
• A proactive, organized mindset - you can manage a content calendar, spot what needs attention, and keep momentum without constant follow-up

Nice To Haves

• Experience growing and engaging communities in a B2B, marketplace, SaaS, or lead generation business
• Experience working with Airtable or similar tools for content planning and workflow management
• Experience supporting product launches or feature updates with social and email content
• Experience working with influencers, creators, or brand partners on collaborations
• A good eye for visual consistency and brand presentation across social posts, stories, and newsletters

Responsibilities

• Develop and manage a monthly content plan for social media channels based on company priorities, campaigns, and product updates
• Create and publish content across Instagram, Facebook, TikTok, LinkedIn, and YouTube, including posts, stories, reels, captions, and short-form videos
• Manage day-to-day community engagement by replying to comments and messages, keeping response times high, and building stronger relationships with followers
• Collaborate with design, performance marketing, sales, and product-related stakeholders to keep messaging consistent across social content, launches, and newsletters
• Track core performance metrics like reach, engagement, follower growth, and community sentiment, and turn that data into clear monthly reports and next steps
• Test new content formats, storytelling angles, and community initiatives to improve content quality and support audience growth
• Write and send email newsletters covering company updates, product news, and community highlights

Benefits

• You’ll work at the core of a product-led, AI-powered startup where data drives every decision
• Your work will ship fast and impact thousands of users
• High autonomy, low bureaucracy: we trust you to own your domain
• Remote-first culture with flexible hours and async-friendly communication
• Salary (fixed base) ABOVE the market average
• A smart, passionate team that moves fast, supports each other, and builds cool stuff
• 15 paid vacation days plus 5 paid sick days annually
• Paid access to courses, books, and growth resources
• Real decision-making power and ownership of your results

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed