Smile Consultant

Shared Practices Group LLC•Vancouver, WA

13d

About The Position

OVERVIEW: Working at Shared Practices Group means being part of a dynamic work environment where each one of our employees has the opportunity to make a difference. We love what we do, and it shows. Shared Practices Group (SPG) is one of the fastest-growing dental implant organizations in the country, with over 40 practices across the U.S. focused on dentures and implant dentistry. Our mission is simple: expand access to life-changing full-arch care so more patients can get the smile, health, and confidence they deserve. You’ll be joining an energetic, high-performing, and tight-knit team that truly lives the Team First mindset. We take care of our practice teams so they can focus on what matters most—taking exceptional care of our patients. JOB SUMMARY: As a Smile Consultant, you serve as a trusted guide and advocate for every patient who walks through our doors. You lead the consultation experience from the first connection through commitment—removing barriers and creating clarity, urgency, and confidence so patients feel empowered to say “yes” to a better life. We provide life-changing full-arch implant solutions, including All-on-X/ All-on-4, for individuals ready to reclaim their health, confidence, and quality of life. This is not transactional sales. It is meaningful, purpose-driven work rooted in education, trust, and compassion—helping patients move forward at a time when it matters most. ESSENTIAL DUTIES AND RESPONSIBILITIES: Own the Consultation -Lead high-trust, high-urgency consultations that convert new patients into scheduled treatment Educate patients on implant solutions, what to expect, and what’s possible for their future Present treatment pathways clearly and confidently, aligned with the doctor’s diagnosis and recommendation Create urgency through education (without pressure), helping patients understand the cost of waiting and the value of moving forward Remove barriers with strong financing execution - Guide patients through financing options and applications (primary + secondary lenders when needed) Explain rates, terms, approvals, and next steps in a way patients can easily understand Build financial pathways that help patients move forward while maintaining integrity and compliance Follow Up Like a Pro - Run consistent, structured follow-up to close patients who don’t commit same-day Re-engage “not now” patients with empathy, confidence, and clear next steps Maintain a full pipeline and protect follow-up time, because patients don’t always say yes the first day they feel hope again Operate Like a Top Performer - Maintain a clean, organized CRM and accurate patient tracking Hit key performance indicators tied to consult execution and revenue outcomes Collaborate closely with Doctors, Practice Office Managers, and Operations Leaders to deliver a seamless patient experience Participate in weekly training, coaching, huddles, and skill-building sessions KEY OUTCOMES ARE MEASURED BY: Conversion and closing performance (same-day + follow-up) Pipeline discipline and follow-up activity Financing execution and funding conversion Show rate, scheduled next steps, and overall patient experience Revenue performance aligned to practice goals WHAT WE ARE LOOKING FOR: The person we are looking for can balance heart and urgency. They can connect quickly, lead meaningful conversations, and bring confidence to a decision that can feel overwhelming for patients. They follow up relentlessly because they believe the patient is worth it, and because they understand that helping someone change their life often takes persistence, consistency, and leadership. THE SPG STANDARD: This role is for people who want to be great and want their work to mean something. We’re building a world-class sales organization, and we’re looking for consultants who: Take ownership Thrive in coaching Follow up with discipline Close with integrity Follow our core values Care deeply about patients and outcomes

Requirements

2+ years of consultative B2C sales experience (healthcare, dental, elective procedures, or high-ticket sales preferred)
Proven track record of hitting KPIs and closing.
Strong communication skills, high emotional intelligence, and professional presence
Comfortable discussing financing, lending, interest rates, and payment options
Highly organized with strong computer skills and the ability to manage multiple priorities

Nice To Haves

Dental or healthcare sales experience is an added bonus
CRM experience (Salesforce or similar) is ideal
Familiarity with dental terminology and/or practice software (OpenDental is a plus)

Responsibilities

Lead high-trust, high-urgency consultations that convert new patients into scheduled treatment
Educate patients on implant solutions, what to expect, and what’s possible for their future
Present treatment pathways clearly and confidently, aligned with the doctor’s diagnosis and recommendation
Create urgency through education (without pressure), helping patients understand the cost of waiting and the value of moving forward
Guide patients through financing options and applications (primary + secondary lenders when needed)
Explain rates, terms, approvals, and next steps in a way patients can easily understand
Build financial pathways that help patients move forward while maintaining integrity and compliance
Run consistent, structured follow-up to close patients who don’t commit same-day
Re-engage “not now” patients with empathy, confidence, and clear next steps
Maintain a full pipeline and protect follow-up time, because patients don’t always say yes the first day they feel hope again
Maintain a clean, organized CRM and accurate patient tracking
Hit key performance indicators tied to consult execution and revenue outcomes
Collaborate closely with Doctors, Practice Office Managers, and Operations Leaders to deliver a seamless patient experience
Participate in weekly training, coaching, huddles, and skill-building sessions