SME&C Planning and Transformation Lead
About The Position
At Small Medium Enterprises and Channel (SME&C), we are leading a fast-growing, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, performance-focused, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. This SME&C Planning and Transformation Lead will lead SME&C Planning to deliver against a common set of priorities through execution of strategic operational engines across revenue and investments, resource design, role success, Go-To-Market (GTM) and landing. This role will work closely will all of our planning stakeholders, our Global Strategy & Operations leadership team (LT) and our SME&C LT, as well as our solutions role owners and our field planning leaders to deliver against timelines and land a cohesive set of changes and experience for the field. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Requirements
- Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
Nice To Haves
- 3+ years of business planning experience.
Responsibilities
- Lead a v-team across SME&C and Field Leaders to ensure a transparent and inclusive planning process, that delivers on a common set of priorities and drives business impact
- Identify opportunities to drive continuous improvement year over year and deliver against in-quarter agility when needed
- Leverage listening mechanisms to analyze and understand global and field feedback related to business priorities, requirements and areas of improvement, pressures and landing impact
- Design and execute a reporting/measure of success approach for the landing and adoption framework
- Leverage data to measure and share insights against how past decisions have impacted business outcomes and make recommendations for future cycles
- Define, publish and continuously update the planning leaders across the business on the roadmap and future plan
- Establish a clear communication channel for the most critical updates and deadlines
- Embody our culture and values
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
