SMB Sales Representative

Token • Town of Henrietta, NY

1d

About The Position

Token is building the future of biometric identity and secure authentication. Assured Identity is not another MFA app. It is a hardware anchored, biometric, proximity enforced, domain bound authentication architecture that removes human judgment from the attack chain. It is delivered across multiple device formats including wearable form factors and portable hardware authenticators, combined with companion SaaS software for device lifecycle management, policy control, enforcement, telemetry, and enterprise scale deployment.

Our mission is clear: move the world to a password less future using the Assured Identity platform. Replace passwords, push approvals, SMS codes, and vulnerable passkeys with phishing resistant biometric authentication that cannot be spoofed, relayed, or socially engineered.
As stolen credentials and social engineering become the dominant attack vector worldwide, biometric identity is rapidly becoming required across regulated industries, enterprises, and critical infrastructure. This is a rare opportunity to lead Engineering at the exact moment the market inflects.

We are looking for a SMB Sales Representative to be the front line of our growth strategy. You will identify, nurture, and close deals with small and medium-sized businesses looking to upgrade their security posture to.

Requirements

• 2–5 years of experience in entry level sales role, preferably in SaaS, IT services, or cybersecurity.
• Successful completion of entry level sales training course.
• Ability to understand and explain FIDO2, NFC, and biometric authentication protocols to non-technical business owners.
• Exceptional verbal and written skills with a "stats-driven" professional mindset.

Nice To Haves

• Bachelor’s degree in business, Marketing, or a related field (preferred)

Responsibilities

• Actively prospect and qualify new business opportunities through outbound calls, targeted emails, and social outreach.
• Conduct product demonstrations, articulating its value in preventing the human-error vulnerabilities that cause 90% of cyberattacks.
• Manage the full sales cycle from initial contact to contract signature using CRM tools.
• Develop proposals and negotiate terms to meet or exceed monthly and quarterly sales quotas.
• Partner with the marketing team to refine sales playbooks and provide customer feedback on product development.
• Research target accounts to understand their industry, cybersecurity maturity, and potential security gaps.
• Maintain a healthy pipeline of SMB opportunities in the CRM.
• Conduct discovery calls to understand customer needs, risk exposure, compliance requirements, and budget constraints.
• Educate prospects on cybersecurity threats, best practices, and the company’s product capabilities in non‑technical, approachable language.
• Tailor product recommendations to align with each client’s business size and industry.

Benefits

• Stock Options to share in the company’s success.
• Work on a product that directly prevents ransomware and protects global organizations.
• A high-energy environment that values autonomy, risk-taking, and peer elevation.
• Comprehensive health, dental, and vision insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level