SMB Account Executive

Pluralsight

2d • $72,000 - $90,000 • Hybrid

About The Position

As an SMB Account Executive on our team, you will be responsible for prospecting new logos and expanding customers through upgrades to their accounts. You’ll work diligently to manage a large book of business consisting of whitespace and existing customers. You’ll focus on crafting unique and value-based messages through email and phone calls, to help small and medium sized business customers understand the impact of partnering with Pluralsight. You’ll have the support of an extended sales team consisting of inbound BDRs, solutions consultants, and marketing, to ensure you are putting your best foot forward. Who you’re committed to being: An advocate for Pluralsight and the value we bring to customers An excellent communicator focused on uncovering customer needs A relationship builder who loves building connections What you’ll do: Build relationships with customers, identify and care for customer needs, maintain accuracy in Salesforce, develop processes for meaningful customer experience, and identify companies that are in our top buying industries, have the specific personas we target, or have used/shown interest in Pluralsight before. Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations, and individuals around the world rely on our platform to support critical technology skill development in areas that are crucial to innovation, including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands-on, immersive learning experiences designed to help individuals skill-up faster.

Requirements

• You are agile and flexible, and get energized by working in high growth changing environments.
• You are an amazing communicator who is customer and partner focused.
• Self motivated, goal and detail oriented, persistent and dependable.
• This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays.

Nice To Haves

• Familiarity with pricing, sales quotas and transactions
• Experience working in a high-volume transaction environment
• Interest in pursuing a career in sales

Responsibilities

• Build relationships with customers, identify and care for customer needs
• Maintain accuracy in Salesforce
• Develop processes for meaningful customer experience
• Identify companies that are in our top buying industries, have the specific personas we target, or have used/shown interest in Pluralsight before.
• Conduct targeted outreach to customers through personalized emails, calls, and generated leads to drive new customer acquisition, and upgrade existing customer base.
• Execute a consistent activity process to deliver the "Metrics that Matter": held customer meetings, new pipeline generation, and booked ARR.

Benefits

• We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
• We’re mission driven and guided by our culture pillars
• We have a strong commitment to diversity and belonging
• We cultivate a culture of trust, autonomy, and collaboration
• We’re lifelong learners and champion team member growth and advancement
• We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees