Small Business Territory Manager - Remote within Southern Region

Selective Insurance Company of America

3d • Remote

About The Position

At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Manage the success and profitability of small business within the region and supervise the activities of the Small Business Underwriters responsible for small business production. Manage the AMS Assistants in the region, where applicable, to assure they are appropriately assisting all AMSs in the region. Provide continuous training, coaching, and feedback to the small business underwriters and AMS assistants. Create business partnerships with inside underwriting teams, AMSs and Small Business Corporate staff. Develops strong agency relationships and presence within the region through agency visits and regular contact with key agency staff. Works in conjunction with the Field Operations Manager to set small business regional financial goals and assist in development of agency, marketing and corporate strategies related to small business. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

Requirements

• Demonstrates superior leadership capability.
• Excellent customer service, networking and relationship building skills.
• Strong communication and presentation skills.
• Ability to develop strong financial, underwriting, marketing, and sales acumen.
• Ability to motivate, lead and develop Small Business Underwriters.
• Must have valid state-issued driver’s license in good standing and be able to drive an automobile.
• College degree with 6 years Underwriting, Agency Management, Marketing, or Field Underwriting experience.

Nice To Haves

• 3 years Supervisory
• 1 year Loss Control
• 1 year Claims.

Responsibilities

• Promotes the development and production of profitable business through the supervision, training, coaching, and monitoring of small business activities and goals.
• Monitors adherence to company underwriting guidelines and provides feedback and guidance to Small Business Underwriters/Agents.
• Works closely with the field operations manager and territory managers in setting and achieving small business budgeted regional financial goals.
• Establishes procedures and controls to ensure accomplishment of service standards for the Small Business team..
• Oversees activities, workflows, and productivity to ensure compliance with company, consumer and technical standards.
• Promotes the use of technology with our agents to improve overall efficiency, productivity and service both internally and externally.
• Works with regional management in preparing and participating in the AMS conference, producer council meetings and regional sales meetings to promote Small Business strategies
• Monitors all small business communications to agents and follows up with Territory Managers and AMSs on the marketing effort and effectiveness of our communication.
• Responsible for automobile travel to agent offices. Must be able to drive an automobile to travel within territory. Car travel represents approximately 20% of employee’s time.

Benefits

• Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life.
• These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off.
• Additional details about our total rewards package can be found by visiting our benefits page.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees