Small Business Account Executive

Midcontinent•West Fargo, ND

About The Position

The Centralized Business Account Executive partners with business owners to understand their technology needs and provide creative solutions to drive revenue growth. In this role, you will be responsible for develop relationships with new and existing business, drive sales, and provide the best customer experience possible.

Requirements

High school diploma or GED required.
Proven track record of success providing excellent customer service.

Nice To Haves

1+ years of experience in inside sales or account management.
Familiarity with a CRM software and Microsoft Office Suite is a plus.

Responsibilities

Manage a portfolio of accounts and develop new business opportunities through inbound-outbound calls, emails, and chats.
Retain customers by understanding their concerns and develop solutions to maintain their business.
Leverage multiple systems and tools to complete the sales process.
Research client’s current and future technology needs to support business objectives and goals.
Execute sales strategies and best practices to achieve revenue targets.
Collaborate with cross-functional teams to ensure customer satisfaction by delivering qualified solutions that meets the client’s needs.
Maintain accurate records of sales activities and customer interactions.
Accurately complete sales order for fulfillment team for installations next steps.
Stay up to date with industry trends and best practices.
Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
Maintain reliable and predictable attendance as required by the position.
Perform other duties as assigned.