Small and Medium Business Sales Rep

HP•Rio Rancho, NM

1d•$31 - $47

About The Position

Handles customer request calls adeptly, leveraging expertise to effectively sell products, services, and solutions to the installed customer base. Addresses complex customer inquiries by offering multi-product/service solutions, often involving integrated solutions that meet intricate needs. Manages key accounts, nurturing relationships, identifying growth opportunities, and aligning offerings with client objectives. Maintains an in-depth understanding of the organization's products, services, and industry trends, ensuring accurate and insightful communication with customers. Navigates complex negotiations and high-value sales opportunities to secure beneficial outcomes for both customers and the organization. Collaborates with cross-functional teams to optimize the sales process, ensuring seamless customer experience and efficient workflows. Provides valuable inputs to Sales Representatives on emerging market trends, customer preferences, and potential opportunities to refine sales strategies. Analyzes performance metrics and data to identify trends, areas for improvement, and opportunities for optimizing sales outcomes. Contributes to the development of sales strategies, collaborating with management and cross-functional teams to align sales efforts with organization goals. Trains, coaches, and leads other lower-level representatives, sharing knowledge and experience to enhance the team's collective performance. Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Complexity Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Requirements

High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
Typically has 6-8 years of related work experience, preferably in inside sales or tele sales, or a related field.
Certified Inside Sales Professional (CISP)
Business Development
Business Planning
Business To Business
Cold Calling
Consultative Selling
Cross-Selling
Customer Relationship Management
Inside Sales
Marketing
Merchandising
Outbound Calls
Phone Sales
Sales Process
Sales Prospecting
Sales Strategy
Salesforce
Selling Techniques
Telemarketing
Upselling
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Responsibilities

Handles customer request calls adeptly, leveraging expertise to effectively sell products, services, and solutions to the installed customer base.
Addresses complex customer inquiries by offering multi-product/service solutions, often involving integrated solutions that meet intricate needs.
Manages key accounts, nurturing relationships, identifying growth opportunities, and aligning offerings with client objectives.
Maintains an in-depth understanding of the organization's products, services, and industry trends, ensuring accurate and insightful communication with customers.
Navigates complex negotiations and high-value sales opportunities to secure beneficial outcomes for both customers and the organization.
Collaborates with cross-functional teams to optimize the sales process, ensuring seamless customer experience and efficient workflows.
Provides valuable inputs to Sales Representatives on emerging market trends, customer preferences, and potential opportunities to refine sales strategies.
Analyzes performance metrics and data to identify trends, areas for improvement, and opportunities for optimizing sales outcomes.
Contributes to the development of sales strategies, collaborating with management and cross-functional teams to align sales efforts with organization goals.
Trains, coaches, and leads other lower-level representatives, sharing knowledge and experience to enhance the team's collective performance.
Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.