Sr Solutions Engineer - Small and Medium Business

T-Mobile • Houston, TX

20h • $98,420 - $177,520

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role supports business sales by applying technical expertise to design and present wireless communication solutions that address Small and Medium Business customer needs across the Houston, TX metropolitan area. The position involves consulting with customers to understand business challenges and architecting solutions using wireless network technologies, software, security, and hardware. The role requires maintaining expert knowledge of wireless products, network coverage, and value-added solutions to deliver informed technical guidance. Success is measured by the ability to facilitate customer engagements, support the sales process, and ensure technical alignment with business objectives. This work directly impacts the organization by enabling effective wireless solution sales and enhancing customer satisfaction through strong technical consultation and advisement.

Requirements

• Bachelor’s Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
• 7–10 years of experience in telecommunications, IT administration, technology leadership, security, SAAS, or network engineering roles, with a professional track record of exceeding solution sales targets and managing internal and external relationships in a matrix environment
• Experience supporting Small & Medium Business accounts
• Communication: Excellent oral and written communication skills; strong interpersonal skills (Required)
• Applications: Proficiency with business application software (Required)
• Technical Presentations: Ability to create and deliver technical presentations (Required)
• Subject Matter Expertise in at least two areas of focus (e.g., SD-WAN/Edge, SaaS, Security, Fixed 5G/Routers, etc.) (Required)
• At least 18 years of age
• Legally authorized to work in the United States
• Travel Required (Yes/No): Yes

Nice To Haves

• Technical Leadership (Preferred)
• Prior mentorship experience and the ability to provide strategic direction in a leadership role (Preferred)

Responsibilities

• Collaborate with sales teams to support business sales efforts and drive wireless solution adoption
• Engage with customers to analyze wireless network coverage and recommend appropriate solutions
• Deliver technical presentations and demonstrations of wireless devices and network capabilities
• Maintain expert-level knowledge of wireless technologies, devices, and industry trends through ongoing training
• Perform other duties or projects as assigned by business management

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
• We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees