Small Account Manager (Great Plains/Mid-West)

Cambium Learning Group • Chicago, IL

6d • Remote

About The Position

We are seeking a motivated and strategic Small Account Manager to manage a large portfolio of smaller sized K–12 district and school accounts, with a focus on renewals, expansion, and customer satisfaction. This role also includes responsibility for identifying and closing new business opportunities within the assigned territory. The ideal candidate is a relationship-builder who thrives on delivering value in a fast paced, high transaction volume environment.

Requirements

• Minimum of a Bachelor's degree or equivalent experience.
• Experience that demonstrates an aptitude for success in an inside sales position.
• Dynamic understanding of the K–12 education landscape, including funding cycles and decision-making structures.
• Ability to manage multiple priorities, including renewals, upsells, and new business development.
• Proven track record of handling a high volume of business through strategic time management and opportunity prioritization to drive results.
• Excellent communication and presentation skills, with the ability to tailor messaging to different stakeholders.
• Strategic thinker with a consultative mindset and a passion for solving customer problems.
• Experience managing a renewal portfolio while also contributing to new business growth.
• Passion for literacy and educational equity, aligned with our mission to “create opportunity for every student through the power of literacy”.

Nice To Haves

• Proven track record of 2+ years of success in both new business development and account management roles.
• Experience within the education technology or services space, literacy/reading products highly preferred.
• Comfortable with virtual and in-person meetings; willingness to travel occassionally.
• Ability to articulate strategies used to retain and expand accounts.

Responsibilities

• Renewal Ownership: Manage the end-to-end renewal process for assigned accounts, ensuring timely and successful contract extensions.
• Account Growth: Identify and pursue upsell and cross-sell opportunities within existing accounts by understanding evolving district needs.
• New Business Development: Prospect and close new business opportunities within the territory, particularly in adjacent schools or districts.
• Strategic Account Planning: Develop and execute account plans that align with customer goals and company objectives.
• Stakeholder Engagement: Build excellent relationships with key decision-makers, including Directors, Curriculum Leaders, and Superintendents.
• Consultative Selling: Act as a trusted advisor by understanding customer challenges and reframing solutions to meet their specific needs.
• Opportunity Detection: Ability to rapidly assess customer engagement and adoption signals to pinpoint readiness for upsell or cross-sell—leveraging data patterns, product usage, and relationship dynamics to time the next move just right.
• Data-Driven Sales: Maintain high-quality sales activity and pipeline hygiene using CRM tools and performance metrics.
• Collaboration: Partner with Customer Success Managers to ensure smooth onboarding, training, and ongoing support for customers.
• Proposal Development: Prepare and present professional proposals for renewals, expansions, and new business opportunities.
• Ability to travel 3-4 times a year for key customer events.

Benefits

• As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.
• We will provide reasonable accommodations for qualified individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees