SM Food Safety Quality Assurance Technician

South Mill Champs•Kennett Square, PA

7h•Onsite

About The Position

The Food Safety Quality Assurance Technician is an entry-level technician who performs all the duties of Technician I, while also contributing to more strategic aspects of the Food Safety & Quality Assurance program. This role is responsible for providing training, supporting audits, identifying trends, and driving continuous improvement through data analysis, reporting, and project participation.

Requirements

High school completion or equivalent preferred
College preferred or in progress in a related discipline
Bilingual- English and Spanish Preferred
Strong understanding of HACCP, GMPs, and FSQA programs; prior audit or training experience a plus.
Proficiency in Microsoft Excel and data entry for trending and reporting purposes.
Effective communication, leadership, training, and problem-solving skills.
Must be able to maintain a clean driving record.

Nice To Haves

Computer skills necessary, use of Microsoft Office
Good verbal and written ability in English & Spanish
Ability to function well in team environment as well as work independently
Strong public speaking ability, training multiple levels on various topics
Good communication and interpersonal skills
Time management is a must-multiple projects going on regularly
Strong attention to detail

Responsibilities

Perform all Technician responsibilities, including but not limited to food safety and quality checks, sampling, and GMP monitoring.
Review food safety and quality documentation for accuracy and completeness; generate and track corrective actions as needed.
Lead or assist in conducting internal audits; generate work orders and collaborate with departments on corrective actions.
Develop, coordinate, and conduct training to production staff on Quality Standards, FSQA programs, including refresher training, SOP adherence, and customer-specific requirements.
Assist in writing, revising, and maintaining Standard Operating Procedures (SOPs) and work instructions.
Develop and manage trend reports using collected data (e.g., ATP, EMP, quality checks, shelf-life studies, internal audit findings, customer feedback) to generate KPIs, identify improvement opportunities, and share with stakeholders.
Support preparation for third-party audits and customer visits; participate in audit walkthroughs and document preparation.
Lead or support special FSQA projects under guidance of FSQA Supervisor or DC Manager.
Participate in the reassessment of Quality Management System, Food Safety Plans and Food Defense programs.
Identify gaps in SOPs that require procedures, develop procedures as needed, and maintain accuracy of current procedures.
Review and revise all Food Safety plans with the cooperation of area managers as directed by FSQA supervisor or manager.