Slots Technician

Casino and • East Saint Louis, IL

5d • $22 • Onsite

About The Position

Repairs, maintains, and monitors that operation of assigned electronic gaming devices, ensuring all slot machines are operable.

Requirements

• Must possess excellent guest service skills to effectively deal with guests.
• A high school diploma or GED equivalent is preferred.
• Must be able to obtain and maintain an Illinois Gaming Board License.

Responsibilities

• Repairs, maintains, and monitors that operation of assigned electronic gaming devices, ensuring all slot machines are operable.
• Participates in move of any slot related equipment.
• Provides outstanding guest service to internal and external guests.
• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Observe all activity within assigned area, offering assistance and instruction on machine functions and payouts to slot players.
• Ability to repair electronic and/or their components on the casino floor.
• Repair and maintain slot related equipment in the slot shop.
• Test machines to determine proper functioning.
• Participate in installation, movement and removal of slot related equipment.
• Maintain proper gaming logs in order to comply with state or internal regulations.
• Complete all government reporting.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

Benefits

• Top Industry pay
• Comprehensive health packages, including a free option for Full-time Team Members
• Paid Time Off
• Tuition Reimbursement
• 401k with company match
• Fun work environment
• Shift differential offered starting from 10pm-6am
• Smoke free environment
• A variety of departments to best fit your unique skills and talents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees