Slots Supervisor (Caesars New Orleans)

Caesars Entertainment Corporation • New Orleans, LA

26d • Onsite

About The Position

The Slot Supervisor assists in the supervision of the slot floor when scheduled.

Requirements

• Must be at least 21 years old or older.
• High school diploma or GED required.
• Excellent customer service skills and communication skills, both verbal and written.
• Strong leadership abilities.
• Familiar with Word and Excel, Rumba and SDS preferred.
• A role model who consistently leads by example
• Six to twelve months of slot operations experience, or equivalent supervisory experience.
• Must be able to lift up to 40 pounds.
• Must be able to bend, reach, kneel, twist and grip items.
• Must be able to walk and be on feet for long periods of time.
• Must have a sense of urgency and keep up with fast paced business practices.
• Must be able to work in stressful situations.
• Must possess basic math skills.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.
• Must be able to maneuver to all areas of the casino.

Responsibilities

• Promotes internal and external guest development during an assigned shift, insures excellent service delivery in their area of responsibility.
• Maintains communication within the slot department and with other departments.
• Promotes teamwork, encourages employee ideas and feedback and works as an attendant when not scheduled to supervise.
• Timely and effective resolution of guest escalations.
• Consistently observe and provide feedback on service standards. Effectively manage their floor and insure excellent guest service.

Benefits

• FREE Downtown Team Member Parking
• Discounted Monthly Bus Passes
• Free Team Member Assistance Program
• Team Member Discounted Hotel Room Rates
• Discount Program within Caesars Partner Network
• Fun and Free Team Member Events
• Tuition & Student Loan Debt Repayment Assistance
• First Time Homebuyer Program
• Child Care Assistance Program
• 401k Matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees