Slots Shift Manager - FULL TIME

Casino and•Lincoln, RI

3d•Onsite

About The Position

The Slot Shift Manager will oversee all slot attendants, assist the Slot Director and Slot Manager in all aspects of the slot department. Someone with stellar guest service abilities, communication skills and previous gaming experience would enjoy this role.

Requirements

Extensive background in accounting, administration, marketing, and operations.
Ability to communicate easily with all levels of team members and guests.
Ability to organize, delegate, and follow through on any number of different projects.
Understanding and experience with the Wager system, Intelligien system and the William Ryan System as well as all Microsoft.
Ability to clearly speak and write English, bilingual in Spanish would be beneficial.
Rhode Island Department of Business Regulations Gaming License
Constantly sit, stand, and walk.
Frequently on-call 24 hours for problems, complaints, etc. as they arise.
Work is performed in a climate-controlled environment.
Hazards include cigarette smoke when in casino area
Moderate heavy lifting

Nice To Haves

Ability to clearly speak and write English, bilingual in Spanish would be beneficial.

Responsibilities

Interact with other department heads in all phases of planning events, etc.
Oversee all aspects of Slot Operations.
Respond to all requests from Executive management team.
Interact with vendors and sales personnel concerning new products, purchases, repairs, and maintenance.
Serve as department representative at all official functions and company events including committee and staff meetings.
Analyze and make decisions concerning drop/win, percent hold, etc., on all equipment, locations and moves.
Respond to guest correspondence, in-house projects, and all departmental dealings with regulatory bodies, including gaming commission, IRS, etc.
Oversee all final decisions on hiring, discipline, vacations, terminations, etc., for all slot areas.
Control and review the budget for the department.
Conduct scheduling and handle conflicts with employees.
Set VLT’s, continuously review setting.
Ability to trouble shoot and problem solve continuously.
Superior communication skills.